Complaints Resolution Administrator (Hybrid)
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £14.5 per hour |
| Hours: | Full time |
| Closing date: | 25 December 2025 |
| Location: | Sittingbourne, South East, ME9 8GU |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP217519CT1757-OR18176-25112025 |
Summary
Complaints Resolution Administrator (Hybrid) needed in Sittingbourne, £14.50ph PAYE - Reference: OR18176
You’ll be based at one of our main offices in either Farringdon, Croydon, Isle of Wight, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager
Reporting to the Head of Complaints Resolution you’ll provide a full range of administrative, and organisational tasks ranging from moderate to complex. You’ll help the effective and efficient operation of the team.
What you’ll be doing:
• Deliver a great complaints experience in line with the Housing Ombudsman’s and regulatory code.
• Provide administrative and organisational support activities for the team.
• Order stationery and other supplies as required.
This is a full time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.