Administration Officer | West London NHS Trust
| Dyddiad hysbysebu: | 25 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £29,651 - £31,312 per annum inclusive of HCAS (Outer) |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 25 Rhagfyr 2025 |
| Lleoliad: | Hounslow, TW3 3LN |
| Cwmni: | West London Mental Health Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7639333/222-HOU-145 |
Crynodeb
We are offering a part time ( 22.5 hours a week) role to join our admin team, based in Hounslow.
You will support our busy clinicians to deliver specialist podiatry services including diabetes foot clinics and home visits across the London Borough of Hounslow. The population we serve is vibrant and multicultural, with a high incidence of diabetes.
You will provide excellent customer and administration services to ensure an efficient referral and appointment system via an electronic patient record. This includes liaising with patients mostly via telephone; and providing general administrative support to clinicians to enable them to deliver their clinical role safely and effectively.
You will need experience in customer service, and working in an administrative environment with computerised clinical data systems
You will work autonomously as well as alongside others, so you need to be flexible, well organised and great at teamworking. You will also need to manage your time well, multi-task, and remain calm under pressure.
Your excellent interpersonal and communication skills will be needed to interact with our diverse patient population and with various other health care teams and stakeholders.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 2 Dec 2025