Church Street Surgery Site Manager
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £39,000.00 to £47,000.00 per year |
| Additional salary information: | £39000.00 - £47000.00 a year |
| Hours: | Full time |
| Closing date: | 07 December 2025 |
| Location: | Kidderminster, DY10 2JG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3309-25-0040 |
Summary
Personnel & Leadership Manage all administrative staff and support the non-clinical aspects of clinical staff. Lead staff appraisals, performance management, training, and conflict resolution. Oversee recruitment, induction, sickness monitoring, and mandatory training compliance. Hold regular staff meetings and promote a positive, collaborative site culture.Finance & Resource Management Oversee private income recording, invoicing, and payment reconciliation. Authorise and report overtime, sickness, expenses, and staffing changes to payroll. Work within the site budget, ensuring efficient use of stock and procurement. Submit authorised invoices and ensure timely HR/finance documentation.Patient Services Ensure adequate appointment capacity and smooth operation of on-site services. Manage rotas, reception, and support teams to maintain strong patient care standards. Act as first point of contact for complaints and lead continuous improvement. Support patient engagement groups, health campaigns, and promotion of new services. Maintain business continuity plans and positive relationships with partner organisations. Quality, Data & Compliance Regularly review site performance with the Site Lead and drive improvement. Provide required data to the Central Team and participate in audits, SEAs, and quality processes. Ensure CQC responsibilities are completed and evidenced. Monitor workload, system performance, and adherence to policies. Escalate unresolved service concerns and support research activity where applicable. General Represent WFHP positively and collaborate across sites. Provide day-to-day leadership in delivering operational objectives. Attend required meetings and maintain full awareness of site activities.