Welfare Support Officer
| Posting date: | 25 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Southampton, Hampshire |
| Remote working: | On-site only |
| Company: | Supreme Facilities Limited |
| Job type: | Permanent |
| Job reference: | WSO_STON |
Summary
Job Title: Welfare Support Officer
Department: Supreme Facilities Contingency Operations
Reporting to: Cluster Manager
Location: Southampton
Contract Type: Permanent
Hours: 8 to 12-hour shifts, including days and nights, 7 days a week
Salary: £14.00
Purpose of the Job
Supreme Guarding Services Ltd, an S.I.A Approved contractor, specialises in security solutions, facilities management, catering, and property management within the UK. We value adaptability, collaboration, and commitment.
We are seeking Welfare Support Officers to support accompanied and unaccompanied displaced people in residence, ensuring high-quality care and positive outcomes. Previous experience is preferred but not essential; full training will be provided. The role demands cultural sensitivity, empathy, and commitment to outstanding service.
Duties and Responsibilities
Supporting Service Users (SUs):
Manage check-ins, including registration, public service access, legal support, and room allocation.
Ensure access to healthcare, shops, and support agencies.
Provide educational and training opportunities.
Facilitate social integration through local community groups.
Offer practical and emotional support, addressing safeguarding and welfare concerns.
Monitor and record service user wellbeing, including room checks, meal monitoring, and health and safety checks.
Property Management:
Conduct daily building and service inspections.
Maintain professional boundaries and resilience.
Role Criteria:
Experience or evidence of working with diverse client groups.
Understanding of safeguarding principles.
Excellent communication skills.
Supportive, trustworthy, approachable, and empathetic.
DBS check prior to joining.
Training and Development:
Monitor personal work levels, progress, and development.
Undertake core training and development programs.
Engage in relevant learning according to the Personal Development Plan.
What's Next:
Ready for a rewarding challenge? Apply now!
Department: Supreme Facilities Contingency Operations
Reporting to: Cluster Manager
Location: Southampton
Contract Type: Permanent
Hours: 8 to 12-hour shifts, including days and nights, 7 days a week
Salary: £14.00
Purpose of the Job
Supreme Guarding Services Ltd, an S.I.A Approved contractor, specialises in security solutions, facilities management, catering, and property management within the UK. We value adaptability, collaboration, and commitment.
We are seeking Welfare Support Officers to support accompanied and unaccompanied displaced people in residence, ensuring high-quality care and positive outcomes. Previous experience is preferred but not essential; full training will be provided. The role demands cultural sensitivity, empathy, and commitment to outstanding service.
Duties and Responsibilities
Supporting Service Users (SUs):
Manage check-ins, including registration, public service access, legal support, and room allocation.
Ensure access to healthcare, shops, and support agencies.
Provide educational and training opportunities.
Facilitate social integration through local community groups.
Offer practical and emotional support, addressing safeguarding and welfare concerns.
Monitor and record service user wellbeing, including room checks, meal monitoring, and health and safety checks.
Property Management:
Conduct daily building and service inspections.
Maintain professional boundaries and resilience.
Role Criteria:
Experience or evidence of working with diverse client groups.
Understanding of safeguarding principles.
Excellent communication skills.
Supportive, trustworthy, approachable, and empathetic.
DBS check prior to joining.
Training and Development:
Monitor personal work levels, progress, and development.
Undertake core training and development programs.
Engage in relevant learning according to the Personal Development Plan.
What's Next:
Ready for a rewarding challenge? Apply now!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.