12174 - Hub Manager: Safer Custody HMP Winchester
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £36,151 to £37,887 per year |
| Hours: | Full time |
| Closing date: | 16 December 2025 |
| Location: | SO22 5DF |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 12174 |
Summary
The job holder will be responsible for managing the administrative processes within the Business Hub, assisting the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures. They will provide accurate and reliable business management information to support performance measures within the establishment.
The job holder will be required to carry out the following responsibilities, activities and duties:
Manage the transactional activity associated with the Safer Custody Hub and the team within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission where applicable:
Ensure that the Assessment, Care in Custody & Teamwork (ACCT) and violence reduction processes within the establishment are updated and maintained
Ensure ACCT reviews are completed and produce key stakeholders of current trends in self-harm and violent incidents
Monitor, prepare and publish information about prisoners currently subject to ACCT observations and violence reduction incidents to relevant colleagues and managers
Develop and manage establishment processes to follow up on information provided by Incident Reports (IRs), UK Borders paperwork and anti-bullying paperwork
Ensure prisoner files for Safer Custody are maintained
Ensure that the recording and reporting of all incidents of self-harm / threats of self-harm and any acts of violence, informing relevant stakeholders
Ensure that the reporting of serious incidents of violence, self-harm and suicide attempts to Duty Governor on day of incident
Act as the nominated point of contact for Deaths in Custody (DIC); manage contingencies, representation at Coroners Court
Ensure accurate statistical information is prepared to inform local and regional meetings and communicated effectively to all stake holders
Ensure actions arising from Standard Audit, Her Majesty Inspectorate of
Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including Local Self-Audit Action Plans and Resettlement strategies are delivered
Investigate and manage prisoners complaints within the group where requires
Provide management and direction to safer custody team through briefings, building informal and formal relationships and effective communication
To undertake promotional and support opportunities as a Safer Custody Champion
Undertake other administrative management tasks including:
Assist the Head of Function in developing and delivering Safer Custody
Contribute toward the development of local policy, procedures and practice and ensure consistency of application
Promote Prison Service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas
Manage devolved budget in accordance with the financial procedures outlined in the budget delegation
Attend relevant boards/meetings, as directed by line manager
Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
Analyse and act on data collected by the Hub and produce any relevant reports to show findings
Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
Monitor performance of the Hub
Draft all external and internal communications on behalf of the Hub
Provide Head of Function with management information relating to the relevant area
Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
Undertake all duties around Managing Challenging Behaviour
Act as first point of contact for relevant external stakeholders
Act as requisitioner or approver dependant on local policy
Manage a safe working environment for staff, prisoners and visitors. Ensure Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW) and risk assessments are completed in a timely manner and any faults reported promptly
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job
The job holder will be required to carry out the following responsibilities, activities and duties:
Manage the transactional activity associated with the Safer Custody Hub and the team within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission where applicable:
Ensure that the Assessment, Care in Custody & Teamwork (ACCT) and violence reduction processes within the establishment are updated and maintained
Ensure ACCT reviews are completed and produce key stakeholders of current trends in self-harm and violent incidents
Monitor, prepare and publish information about prisoners currently subject to ACCT observations and violence reduction incidents to relevant colleagues and managers
Develop and manage establishment processes to follow up on information provided by Incident Reports (IRs), UK Borders paperwork and anti-bullying paperwork
Ensure prisoner files for Safer Custody are maintained
Ensure that the recording and reporting of all incidents of self-harm / threats of self-harm and any acts of violence, informing relevant stakeholders
Ensure that the reporting of serious incidents of violence, self-harm and suicide attempts to Duty Governor on day of incident
Act as the nominated point of contact for Deaths in Custody (DIC); manage contingencies, representation at Coroners Court
Ensure accurate statistical information is prepared to inform local and regional meetings and communicated effectively to all stake holders
Ensure actions arising from Standard Audit, Her Majesty Inspectorate of
Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including Local Self-Audit Action Plans and Resettlement strategies are delivered
Investigate and manage prisoners complaints within the group where requires
Provide management and direction to safer custody team through briefings, building informal and formal relationships and effective communication
To undertake promotional and support opportunities as a Safer Custody Champion
Undertake other administrative management tasks including:
Assist the Head of Function in developing and delivering Safer Custody
Contribute toward the development of local policy, procedures and practice and ensure consistency of application
Promote Prison Service policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas
Manage devolved budget in accordance with the financial procedures outlined in the budget delegation
Attend relevant boards/meetings, as directed by line manager
Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate
Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working
Analyse and act on data collected by the Hub and produce any relevant reports to show findings
Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
Monitor performance of the Hub
Draft all external and internal communications on behalf of the Hub
Provide Head of Function with management information relating to the relevant area
Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management
Undertake all duties around Managing Challenging Behaviour
Act as first point of contact for relevant external stakeholders
Act as requisitioner or approver dependant on local policy
Manage a safe working environment for staff, prisoners and visitors. Ensure Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW) and risk assessments are completed in a timely manner and any faults reported promptly
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job