Activities Administrator
| Posting date: | 24 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25467-25467 per annum |
| Hours: | Part time |
| Closing date: | 08 December 2025 |
| Location: | Staffordshire, ST14 8XR |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306016-43800933 |
Summary
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Location: Staffordshire, ST14 8XR Working Hours: Part-time, 20 hours per week flexible within the hours of 8am – 5pm Salary: £25,467.00 per annum + Excellent benefits
We are seeking a highly organised, proactive, and reliable Activities Administrator to join our Education, Skills & Work (ESW) team within the prison. This vital role supports the Head of Offender Education, Skills & Work (HOESW) and the wider team to ensure the smooth, effective delivery of education, skills, and work programmes that make a real difference to learners and the wider establishment. Please note you will be working with the prisoners face to face for this position.
If you thrive in a fast-paced, purposeful environment and want to contribute to positive outcomes for others, we would love to hear from you.
Key purposes:
1. Administrative Support
- Prepare reports, briefings, presentations, and correspondence.
- Assist with coordinating key operational tasks and priority actions for the ESW leadership team.
2. Meeting Coordination
- Record clear, accurate, and timely minutes.
- Track actions and proactively follow up with responsible staff.
3. Events & Recognition
- Plan and support learner recognition events, achievement ceremonies, and staff/peer mentor appreciation activities.
- Coordinate venues, materials, certificates, and resources.
- Produce promotional materials such as posters, notices, and invitations.
4. Record Keeping & Data Management
- Maintain accurate records, including training logs for ESW managers.
- Manage digital and physical filing systems to ensure information is organised, accessible, and audit-ready.
5. Communication & Coordination
- Act as a central point of contact for internal and external enquiries related to Education & Work.
- Provide frontline administrative support within the prison’s college areas, including supporting learners and college-based managers.
6. Compliance & Professional Standards
- Follow prison security procedures, data protection rules, and safeguarding requirements.
- Maintain high professional standards when dealing with staff, learners, visitors, and external partners.
- Identify opportunities to improve and streamline administrative processes.
What We’re Looking For:
Essential Skills & Experience
- Excellent organisational and time-management skills.
- Strong written communication skills, including confident minute-taking.
- Competence with Microsoft Office (Word, Excel, Outlook) and data systems.
- Ability to prioritise competing demands in a fast-paced, secure environment.
- High attention to detail and accuracy in record-keeping.
Key Behaviours
- Professionalism: trustworthy, reliable, maintains appropriate boundaries.
- Teamwork: supportive and contributes positively to team culture.
- Communication: clear, confident, and adaptable with varied stakeholders.
- Integrity: manages sensitive information responsibly.
- Adaptability: able to respond effectively to operational changes.
Desirable
- Experience—professional, voluntary, or lived—within the criminal justice system (prison, probation, voluntary sector).
- Experience supporting adults in a learning environment.
What we offer
- Salary Band 6
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.