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Engagement Analytics Manager

Job details
Posting date: 24 November 2025
Salary: £38,784 to £46,049 per year
Hours: Full time
Closing date: 03 December 2025
Location: Bath, Bath & N E Somerset
Remote working: Hybrid - work remotely up to 2 days per week
Company: University of Bath
Job type: Contract
Job reference: CC13066R

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Summary

The University of Bath is committed to creating a supportive, inclusive environment where students can thrive. As part of our strategic focus on student wellbeing and success, we are investing in data-driven approaches to proactively identify and support students who may be at risk of disengagement.

We are seeking an Engagement Analytics Manager to lead the implementation and development of our new student engagement analytics system. This is a pivotal role that sits at the intersection of student support, data insight, and institutional change.

About the role

This role offers a unique opportunity to influence how the University supports its students, using technology and data to make a meaningful impact on their academic journey and wellbeing.

Key highlights of the role:
* Lead the rollout and optimisation of a university-wide engagement analytics system, becoming the expert user and champion for its adoption as well as providing line management to the Engagement Analytics Systems Administrator.
* Shape policy and practice around student engagement and wellbeing, using data to inform proactive support strategies.
* Collaborate across departments to train staff, build understanding, and embed the system into everyday operations.
* Analyse trends and generate insights to improve student outcomes and drive continuous service improvement.

About you

We’re looking for someone who is passionate about using data to improve student outcomes and who thrives in collaborative, change-focused environments. You’ll bring a mix of technical expertise, strategic thinking, and a student-centred approach to help shape how we support engagement and wellbeing across the University.

You will have:
* a degree-level qualification or equivalent experience, demonstrating your ability to work at a strategic and analytical level.
* experience of managing the implementation of a new IT data-driven/data dependent system or platform into a large organisation.
* strong data analysis and IT skills, with the ability to interpret large datasets and produce meaningful insights and reports.
* excellent communication and relationship-building skills, enabling you to work effectively across diverse teams and with external partners.
* experience delivering training and supporting system adoption, with a proactive and inclusive approach to engaging staff.
* a good understanding of the challenges students face, and a commitment to improving their experience through data-informed support.
* resilience and initiative, with the ability to manage competing priorities and drive continuous improvement.

Further information

This is a new role which is offered on a full-time basis (36.5 hours per week) for a fixed-term period of 3 years. It is offered on a hybrid basis, with the expectation that you'll be on campus 2-3 days per week.

For an informal discussion about the role please contact Steven Lawrence, Deputy Director, Student Access and Advice at sgl21@bath.ac.uk.

A Basic DBS check is required for this role.

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