Patient pathway administrator
| Posting date: | 24 November 2025 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 07 December 2025 |
| Location: | Headington, Oxford, OX3 9DU |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9321-25-1454 |
Summary
An exciting opportunity has arisen to come and work in Gynaecology, one of the busiest departments in the Trust on a six month fixed term contract The successful candidate will need to be well organised, quick to learn new systems and flexible in their approach. You will be working alongside 30+ other administrative staff in the department, across three of the hospital sites, but will take responsibility for your own workload of patients being seen by the multidisciplinary team of medics, nurses and allied health professionals. Duties: Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. To be responsible for actively managing the OP PTL and Incomplete lists.