Crisis Recovery Worker- York

Posting date:	24 November 2025
Salary:	£25,958.00 per year
Additional salary information:	£25958.00 - £25958.00 a year
Hours:	Full time
Closing date:	08 December 2025
Location:	York, YO31 7EW
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0333-25-0133

Summary

Positions: 3 positions available Hours: 11,15,16 hours per week Salary: £25,958 per annum with progression up to £28,662 per annum pro rata Location: 30 Clarence Street, York, YO31 7EW About Us: Mental Health Matters (MHM) is a national charity with nearly 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. This is an exciting opportunity for individuals who are dedicated to the principles of social inclusion, to work with adults with mental health needs and to support people in distress and in need of immediate support. The service is open Monday to Friday 6pm - 10pm, Saturday & Sunday 2pm - 10pm and you will be working within MHMs York Haven. About the role You will be part of a small team supporting people in a crisis drop-in centre. We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. Our service provides information, safety planning and signposting for clients, theirfamilies, and carers to meet their holistic needs. You will work closely with mental health primary and secondary care, emergency services, partners agencies. About you You will be educated to a minimum NVQ Level 3 (A-level, BTEC National Diploma or QCF Level 3), in Health and Social Care, Mental Health, Psychology, Counselling or related subject, or be willing to complete an appropriate Level 3 qualification within 12 months of starting. You will have an awareness of, or lived experience, of supporting people with mental ill health. You will have previous experience of working within mental health services, and previous experience within a crisis setting is desirable, with demonstrated skills and abilities to help others identify and overcome barriers. You will have excellent communication and interpersonal skills and be able to demonstrate a proactive and highly motivated attitude. You will be able to demonstrate an ability to prioritise work and be responsible for administrative tasks. What we offer: You will go through our comprehensive, (mostly) in-person training program in your first 4 weeks of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * 25 days annual leave per annum, plus statutory holidays, rising with length of service * 5% contributory pension scheme, with the opportunity to increase contributions. * Holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * Discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. For an informal discussion about the post, please contact Jackie Holme, 07789 924995 / Tatum Amaral, 07484 061674