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Teaching, Learning and Quality Improvement Consultant

Job details
Posting date: 24 November 2025
Salary: £30,000 to £35,000 per year
Hours: Full time
Closing date: 24 December 2025
Location: GL56 0RH
Remote working: On-site only
Company: Capita plc
Job type: Temporary
Job reference: 10115332-42284

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Summary

As the Teaching, Learning and Quality Improvement Consultant you will work with the Quality Improvement Manager to evaluate and improve the learner and apprentice journey and quality of education across the organisation. You will work with others to enhance and improve the delegate and apprentice experience from enrolment to achievement, through the implementation of the Quality Improvement Strategy. You will contribute to the achievement of our strategic ambition of being the centre of excellence for all emergency services training. Empowering Resilience Through World-Class Training and Strategic Learning Partnerships.

As the Teaching, Learning and Quality Improvement Consultant you will work with the Quality Improvement Manager to evaluate and improve the learner and apprentice journey and quality of education across the organisation.

You will work with others to enhance and improve the delegate and apprentice experience from enrolment to achievement, through the implementation of the Quality Improvement Strategy. You will contribute to the achievement of our strategic ambition of being the centre of excellence for all emergency services training.

This is a hybrid role with average of 4 days a week onsite in Moreton-in-Marsh.

Responsibilities

• Monitor and evaluate teaching, learning, and assessment through observations and audits.
• Ensure compliance with the current Ofsted Framework, Department for Education funding rules, awarding organisations requirements, and internal standards. Ensure delivery meets the highest quality standards by embedding the principles of the Ofsted framework and best practice across all programmes, whilst maintaining alignment with awarding organisation requirements and internal quality benchmarks.
• Conduct quality activities and sampling activities throughout the learner journey.
• Support internal quality assurance systems and processes for apprenticeships and commercial courses.
• To support external partners in developing, implementing, and embedding their own strategies to raise the standards and improve the quality of the learner journey, meeting EIF and regulatory body requirements.
• Develop and implement improvement strategies, in line with the quality strategy, policies, and procedures.
• Work with managers to create and monitor effective action plans for staff and teams.
• Promote the use of technology to enhance remote and blended learning.
• Design and deliver CPD sessions in line with area for improvements and enhancing knowledge and skills activities.
• Design and deliver professional qualifications including teaching, assessing and IQA qualifications.
• Support colleagues in achieving professional qualifications and maintaining compliance with sector standards.
• Maintain a CPD calendar aligned to quality improvement needs.
• Facilitate workshops on emerging trends in teaching, learning and assessment.
• Monitor CPD participation and evaluate its impact on teaching quality and learner outcomes.
• Coach and mentor staff to achieve the expected standard and enhance their skills in supporting in quality assurance and improvements.
• Support staff in meeting quality KPIs and implementing improvement plans.
• Promote safeguarding, equality, diversity, British Values, and wider curriculum themes.

About You

• Experience in quality assurance and improvement within further education or work-based learning.
• Strong knowledge of Ofsted.
• Must be able to travel nationally to conduct observations of teaching and learning and other quality assurance and improvement activities.
• Competent in using digital tools and online learning platforms.
• Knowledge in apprenticeship delivery and commercial training
• Knowledge of current trends in teaching, learning and assessment
• Minimum Level 2 English and Maths qualifications.
• Minimum teaching qualification level 5 (PGCE, Cert Ed, DTTLS or Equivalent)

About Fire Service College:

The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with SFJ Awards, Highfields, Institution for Fire Engineers, FireQual, Lantra, JOIFF and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe.

Our Vision is for Capita Fire Service College to be a strategic learning partner for our clients. This will allow us to improve our clients' organisational capability and jointly deliver better business outcomes for them. In order to achieve this, we need to simplify, be truly client focused about our clients and invest in our learning capability.

What's in it for you?

• Offering a salary of up to £35,000 depending on skills & experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free accommodation during the working week if required
• Free parking onsite
• Better work life balance
• Opportunity to gain further qualifications and upskill
• You will work at a world-renowned further education training college
• Flexible working (Hybrid - 4 days a week onsite)

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always ‍ Fearless innovation ✅ Achieve together Everyone is valued

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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