Clinical Correspondence Co-Ordinator (Apprenticeship)
| Posting date: | 22 November 2025 |
|---|---|
| Salary: | £7.55 per hour |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Marlow, SL7 1DN |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 275722 |
Summary
Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols.
Responsible for coding letters and contents to patient record.
Ensuring all documents are filed correctly and accurately. · Process incoming e-mails in a timely fashion in accordance with relevant procedures.
Working with the Healthcare Providers, sharing sensitive information as required.
To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner.
Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately.
Review daily worklists for advice and guidance responses and where referrals have come back with an issue; action appropriately.
Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager.
Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager.
Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager.
Training
Level 3 Business Administration Apprenticeship with Learning Skills Partnership
Qualifications required
GCSE Maths and English C/4
Skills required
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patients needs
· Effectively manage own time, workload and resources
· Communicate effectively with other team members
· Communicate effectively with patients and carers
· Recognize people’s needs for alternative methods of communication and respond accordingly
· Apply practice policies, standards and guidance
· Discuss with other members of the team how the policies, standards and guidelines will affect own work
· Participate in audit where appropriate
Prospects
Qualification / Standard : ST0070 Business administrator
Duration 1 year and 1 day
Responsible for coding letters and contents to patient record.
Ensuring all documents are filed correctly and accurately. · Process incoming e-mails in a timely fashion in accordance with relevant procedures.
Working with the Healthcare Providers, sharing sensitive information as required.
To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner.
Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately.
Review daily worklists for advice and guidance responses and where referrals have come back with an issue; action appropriately.
Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager.
Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager.
Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager.
Training
Level 3 Business Administration Apprenticeship with Learning Skills Partnership
Qualifications required
GCSE Maths and English C/4
Skills required
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patients needs
· Effectively manage own time, workload and resources
· Communicate effectively with other team members
· Communicate effectively with patients and carers
· Recognize people’s needs for alternative methods of communication and respond accordingly
· Apply practice policies, standards and guidance
· Discuss with other members of the team how the policies, standards and guidelines will affect own work
· Participate in audit where appropriate
Prospects
Qualification / Standard : ST0070 Business administrator
Duration 1 year and 1 day