Learner Services Advisor - Receptionist
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,899 - £31,610 pa |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Walthamstow, Greater London, E17 4JB |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1519147 |
Summary
Job Title: Learner Services Advisor - Receptionist
Location: East London
Hours: 36
Salary: £29,899 - £31,610 pa
Contract Type: Permanent
Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating.
Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College’s focus on wellbeing, inclusivity, and professional growth.
Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.
You will play a vital role in delivering exceptional front-of-house services at the College, including managing Reception, to provide a seamless and supportive one-stop-shop service that enhances both the Business Growth Hub and the learner experience.
The Learner Services Adviser provides high-quality information, advice, and guidance to support learners' academic and personal development. The role manages key processes, including admissions, enrolment, and course-related enquiries, to ensure a positive learner experience. Additional responsibilities include supporting open events, attending school fairs, and promoting Waltham Forest College courses to prospective students.
You will have recent experience working in a busy office environment, be highly skilled as an administrator with the ability to use a variety of computer packages. You will possess an approachable nature, tack and diplomacy.
What’s in it for you?
We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme.
Equality, diversity and inclusion
We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support.
Safeguarding
We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2025 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate.
Closing Date: 4 December 2025
Interview Date: 11 December 2025
*Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date*.
Location: East London
Hours: 36
Salary: £29,899 - £31,610 pa
Contract Type: Permanent
Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating.
Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College’s focus on wellbeing, inclusivity, and professional growth.
Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.
You will play a vital role in delivering exceptional front-of-house services at the College, including managing Reception, to provide a seamless and supportive one-stop-shop service that enhances both the Business Growth Hub and the learner experience.
The Learner Services Adviser provides high-quality information, advice, and guidance to support learners' academic and personal development. The role manages key processes, including admissions, enrolment, and course-related enquiries, to ensure a positive learner experience. Additional responsibilities include supporting open events, attending school fairs, and promoting Waltham Forest College courses to prospective students.
You will have recent experience working in a busy office environment, be highly skilled as an administrator with the ability to use a variety of computer packages. You will possess an approachable nature, tack and diplomacy.
What’s in it for you?
We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme.
Equality, diversity and inclusion
We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support.
Safeguarding
We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2025 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate.
Closing Date: 4 December 2025
Interview Date: 11 December 2025
*Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date*.