Customer Contact Assistant
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 08 December 2025 |
| Location: | Horncastle, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Workforce Unlimited |
| Job type: | Temporary |
| Job reference: | 47170352 |
Summary
We have a temporary position lasting for approx. 6-8 weeks - based in Horncastle. The working hours will be 8.45am - 5pm Monday to Friday with the option of 45 min lunch or the option to leave early on one day per week and with the possibility of working from home a couple days a week. Induction starts on Friday 9th January 2026 and for the whole of the following week 12th - 16th January 2026. After your training period you will be able to work from home for 3 days per week, as long as you have an adequate set up at home, this would fall in line with our client's policy.
The duties are: -
Answering customer calls for those wanting to make a payment. This will be via a designated phone line rather than our client's main switchboard
Inputting customer name / address / telephone number/ email details onto in house system
Update said system with customer requirements
Taking payment on separate in-house system.
We anticipate quite high call volumes, so we need someone who:
Has a good telephone manner
Is able to record concise and accurate information
Can work under pressure
Ideally candidates would have an existing DBS.
If you are wanting to be considered for this position, please send your CV in MS Word to Lauren@workforceunlimited.com or call 01205 355899 for more information.
Workforce Unlimited is a Recruitment Agency and acting on behalf of a client. By submitting your CV or application to Workforce Unlimited, you are consenting to your details being forwarded onto our client in relation to the position applied for and, unless advised otherwise, we will retain your information for consideration for future relevant vacancies for a limited time.
Due to the high volume of applications, it is not always possible to respond to all candidates. If you have not had a response from us from within 7 days from applying, then please assume that your application was unsuccessful.
The duties are: -
Answering customer calls for those wanting to make a payment. This will be via a designated phone line rather than our client's main switchboard
Inputting customer name / address / telephone number/ email details onto in house system
Update said system with customer requirements
Taking payment on separate in-house system.
We anticipate quite high call volumes, so we need someone who:
Has a good telephone manner
Is able to record concise and accurate information
Can work under pressure
Ideally candidates would have an existing DBS.
If you are wanting to be considered for this position, please send your CV in MS Word to Lauren@workforceunlimited.com or call 01205 355899 for more information.
Workforce Unlimited is a Recruitment Agency and acting on behalf of a client. By submitting your CV or application to Workforce Unlimited, you are consenting to your details being forwarded onto our client in relation to the position applied for and, unless advised otherwise, we will retain your information for consideration for future relevant vacancies for a limited time.
Due to the high volume of applications, it is not always possible to respond to all candidates. If you have not had a response from us from within 7 days from applying, then please assume that your application was unsuccessful.