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Superstore Team Leader

Job details
Posting date: 21 November 2025
Salary: £21,881 per year
Hours: Part time
Closing date: 02 December 2025
Location: York, North Yorkshire
Remote working: On-site only
Company: Barnardo's
Job type: Permanent
Job reference: 21305

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Summary

We have an exciting opportunity for a passionate Superstore Team Leader to join Barnardo's on a Part Time, Permanent Basis.

As a Superstore Team Leader you will manage the day to day running of our York Superstore - Monks Cross Shopping Park, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 14, Monks Cross Shopping Park, Monks Cross Dr, Huntington, York, Yorkshire, United Kingdom, YO32 9GX

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Key responsibilities include:

Leading the team during Manager absence and supporting day-to-day operations.
Motivating staff and volunteers to achieve sales and service targets.
Ensuring the shop floor is well-presented, safe, and customer-focused.
Supporting stock flow, merchandising, and operational processes.
Upholding organisational values and promoting a positive team culture.
Idea Candidates Must Haves:

Ability to deliver excellent customer service.
Experience of managing people
Ability to liaise and respond to a variety of people from varying backgrounds.
Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
Ability to handle cash and reconcile accurately.
Proven experience of meeting targets and KPI's.
Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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