Patient Pathway Support/Receptionist
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Reading, Berkshire, RG6 6BZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9193-25-0923 |
Summary
To be responsible for the timely processing and distribution of all incoming mail Ensure all letters, and documents received into the area of work from whatever source are date stamped upon arrival and processed according to the established Standard Operating procedures (SOPs) To support Patient Pathway Coordinator (PPCs) with printing documents from a variety of systems, including the medical transcription system Check that all printed clinic and appointment letters are complete and accurately addressed, and escalate any that need correction to PPCs Assist the Patient Pathway Coordinators and PPCs to ensure all healthcare notes and diagnostic results are available for each patient at the beginning of the clinic session Ensure all relevant documents are filed in patients healthcare records according to local standards for turnaround time Retrieve health records as requested by members of the team Book and reschedule patient appointments as required Respond to emails about appointment queries as directed Assist with booking services for patients e.g. transport