Patient Safety and Datix Facilitator
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £46,419.00 to £55,046.00 per year |
| Additional salary information: | £46419.00 - £55046.00 a year |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Carshalton, SM1 1AA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9200-25-1276 |
Summary
he post is to act as a developer/analyst and primary Database Administrator within the Patient Safety Team supporting both the maintenance and technical development of the DATIX system. The DATIX system is a suite of modules for Incidents, Complaints, Claims, PALS and Risk management through which the organisation coordinates and manages its patient safety, quality and risk obligations, and has a growing number of system users throughout the organisation. The post holder will be responsible for the day-to-day technical management of the system and business continuity, troubleshooting complex problems and errors, and liaising with the supplier around bugs and functionality issues. They will develop where required Standard Operating Procedures and Technical Support documents, adhere to meticulous change control processes, and communicate changes in system functionality. The post holder will also develop and maintain a suite of self service queries, reports and indicators to support the analysis, reporting and information management needs of the organisation. They will supervise the work of the Patient Safety DATIX Helpdesk to ensure that data quality processes are adhered to and under continual review, and that National Reporting and Learning Service upload targets are met.