Service Advisor - CUPRA, SEAT & Å koda
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £36,000 to £40,000 per year |
| Hours: | Full time |
| Closing date: | 21 December 2025 |
| Location: | FK8 1QZ |
| Remote working: | On-site only |
| Company: | Talent Finder |
| Job type: | Permanent |
| Job reference: | WSTTW-082-22254 |
Summary
Service Advisor – CUPRA, SEAT & Škoda | Stirling | Full Time | Working Hours are 42.5 per week – Monday to Friday, 08:00–17:00, plus rota Saturday mornings | OTE £36,000+
Are you ready to turn your passion for cars into a career you’ll love every day?
West End Garage is a privately-owned retailer group representing Škoda, SEAT and CUPRA across Stirling, Edinburgh and Dunfermline. We pride ourselves on providing excellent support, strong career development opportunities, and a progressive, forward-thinking environment. Many of our current leaders have grown their careers within the business — and you could too.
We are looking for an experienced Service Advisor to join our growing team at Stirling. You’ll be working in a fast-paced, exciting dealership environment, delivering exceptional customer service while helping drive workshop efficiency and profitability.
What can West End Garage give to you?
• Company pension scheme
• Access to our employee car schemes
• Ongoing manufacturer and in-house training
• A supportive, friendly working environment within a successful, privately-owned group
• Genuine long-term career progression opportunities
Are you the right person for the job?
To be successful, you will ideally have:
• At least 2 years’ Service Advisor experience within a franchised dealership
• Eligibility to work in the UK
• A full UK driving licence
• Strong administration and organisational skills
• Excellent communication skills, both written and verbal
• Good IT skills, including Microsoft Office, with the ability to learn new systems quickly
• A flexible, adaptable approach and ability to work to deadlines
• Experience in a customer-focused environment
• A proactive attitude with confidence in upselling and promoting services
What will your role look like?
• Deliver an exceptional customer experience, both face-to-face and over the phone
• Manage daily workshop loading to maximise efficiency and profitability
• Use dealer systems to accurately cost, price and upsell work
• Prepare invoices and ensure all payments are processed correctly
• Maintain a professional, organised and welcoming service reception area
• Liaise with customers throughout their visit, ensuring clear communication and timely updates
If you are ready to start your career at West End Garage, then click APPLY now!
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