Front of House Team Members
| Posting date: | 21 November 2025 |
|---|---|
| Salary: | £14.80 per hour |
| Hours: | Part time |
| Closing date: | 28 November 2025 |
| Location: | London Coliseum |
| Remote working: | On-site only |
| Company: | English National Opera |
| Job type: | Permanent |
| Job reference: |
Summary
We are seeking Casual Front of House Team members to join our team at the London Coliseum.
We’re passionate about the ability of art to connect, uplift and inspire people, and the journey starts with our Front of House Team. Being part of our friendly and ambitious Front of House Department is a fun, varied job where the whole team work together to provide a fantastic experience for anyone who walks through our doors. We’re looking for people who take real pride in connecting with our varied audience members and delivering a service tailored to each individual.
If you’re passionate theatre lover with customer service experience and the ability to work well under pressure, we’d love to hear from you.
Requirements:
- Experience working in a fast-paced customer service environment
- Disciplined timekeeping skills and first-class presentation
- The ability to work flexible shifts, weekends and evenings on a consistent reliable basis
- Availability to work over the Christmas period
- Ability to adapt to different work styles depending on audiences and/or the performance
- Confidence under pressure to deliver positive messages, convey house policy and find solutions to problems
- Comfortable providing support to the wider team and working independently
- Proactive and creative approach to work
- Fluency in the English language and excellent communication skills, with a confident ability to engage with both individuals and groups
- Over 18 years old
Please see our recruitment pack for more details.
To apply, please send a CV and cover letter/short video detailing your interest and suitability for the role and send to: workwithus@londoncoliseum.org
We would like you to cover the following points in your cover letter:
Your recent experience working in a fast-paced, customer-facing environment
Your Sales experience
The qualities you have that make you a good fit to work in a large team
Any relevant qualifications or training you have
Your availability for interview on Friday 5 December 2025
Your availability for work w/c 22 & 29 December 2025
Please also submit our anonymous Equality and Diversity Monitoring Form.
Please note that if all applicants must be available on 5 December for interview and available w/c 22 & 29 December for work.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
We’re passionate about the ability of art to connect, uplift and inspire people, and the journey starts with our Front of House Team. Being part of our friendly and ambitious Front of House Department is a fun, varied job where the whole team work together to provide a fantastic experience for anyone who walks through our doors. We’re looking for people who take real pride in connecting with our varied audience members and delivering a service tailored to each individual.
If you’re passionate theatre lover with customer service experience and the ability to work well under pressure, we’d love to hear from you.
Requirements:
- Experience working in a fast-paced customer service environment
- Disciplined timekeeping skills and first-class presentation
- The ability to work flexible shifts, weekends and evenings on a consistent reliable basis
- Availability to work over the Christmas period
- Ability to adapt to different work styles depending on audiences and/or the performance
- Confidence under pressure to deliver positive messages, convey house policy and find solutions to problems
- Comfortable providing support to the wider team and working independently
- Proactive and creative approach to work
- Fluency in the English language and excellent communication skills, with a confident ability to engage with both individuals and groups
- Over 18 years old
Please see our recruitment pack for more details.
To apply, please send a CV and cover letter/short video detailing your interest and suitability for the role and send to: workwithus@londoncoliseum.org
We would like you to cover the following points in your cover letter:
Your recent experience working in a fast-paced, customer-facing environment
Your Sales experience
The qualities you have that make you a good fit to work in a large team
Any relevant qualifications or training you have
Your availability for interview on Friday 5 December 2025
Your availability for work w/c 22 & 29 December 2025
Please also submit our anonymous Equality and Diversity Monitoring Form.
Please note that if all applicants must be available on 5 December for interview and available w/c 22 & 29 December for work.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.