Homelessness Advice & Prevention Officer
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | £16.55 per hour |
| Hours: | Full time |
| Closing date: | 27 November 2025 |
| Location: | Skelmersdale, Lancashire |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | OR17745 |
Summary
Neway International are seeking a Homelessness Advice & Prevention Officer to join our client based with West Lancashire Borough Council.
Start Date: 02 December 2025
End Date: 21 April 2026 (20 Weeks)
Hours: 35 per week
Pay Rates: PAYE: £16.55 per hour
Job Description
West Lancashire Borough Council is seeking a Homelessness Advice & Prevention Officer to join the Housing Operations team within Transformation & Resources. This temporary role will provide cover for long-term sickness, ensuring the Council continues to deliver essential homelessness prevention services.
Key Responsibilities:
Conduct one-to-one interviews with members of the public presenting as homeless or threatened with homelessness, assessing housing needs in line with Housing Act 1996 and Homelessness Reduction Act 2017.
Carry out enquiries and investigations with local agencies to determine duties owed and issue decisions accordingly.
Provide practical advice and assistance on housing options, securing temporary, supported, or permanent accommodation.
Prevent homelessness wherever possible by offering timely advice and liaising with third-party agencies on behalf of clients.
Maintain accurate records on the homelessness database and ensure cases are entered onto the housing register promptly.
Fulfil the Council’s duties to clients, including use of the Homelessness Prevention Fund where appropriate.
Produce reports for statutory reviews and appeals as required.
Provide tenancy relations advice for those in the private rented sector, investigating and prosecuting cases of illegal eviction or harassment if necessary.
Support the implementation of new initiatives and working practices as outlined in the Homelessness Strategy.
Liaise with elected members, partner agencies, and the public to ensure effective service delivery.
Requirements:
Proven experience assessing homelessness cases under HA1996 and HRA2017.
Strong knowledge of housing legislation and homelessness prevention strategies.
Excellent communication and interpersonal skills to work effectively with clients, colleagues, and partner agencies.
High organisational skills with the ability to prioritise workloads.
Commitment to equality of opportunity and customer-focused service delivery.
Ability to attend the office in Skelmersdale (WN8 8LP) at least twice per week.
Start Date: 02 December 2025
End Date: 21 April 2026 (20 Weeks)
Hours: 35 per week
Pay Rates: PAYE: £16.55 per hour
Job Description
West Lancashire Borough Council is seeking a Homelessness Advice & Prevention Officer to join the Housing Operations team within Transformation & Resources. This temporary role will provide cover for long-term sickness, ensuring the Council continues to deliver essential homelessness prevention services.
Key Responsibilities:
Conduct one-to-one interviews with members of the public presenting as homeless or threatened with homelessness, assessing housing needs in line with Housing Act 1996 and Homelessness Reduction Act 2017.
Carry out enquiries and investigations with local agencies to determine duties owed and issue decisions accordingly.
Provide practical advice and assistance on housing options, securing temporary, supported, or permanent accommodation.
Prevent homelessness wherever possible by offering timely advice and liaising with third-party agencies on behalf of clients.
Maintain accurate records on the homelessness database and ensure cases are entered onto the housing register promptly.
Fulfil the Council’s duties to clients, including use of the Homelessness Prevention Fund where appropriate.
Produce reports for statutory reviews and appeals as required.
Provide tenancy relations advice for those in the private rented sector, investigating and prosecuting cases of illegal eviction or harassment if necessary.
Support the implementation of new initiatives and working practices as outlined in the Homelessness Strategy.
Liaise with elected members, partner agencies, and the public to ensure effective service delivery.
Requirements:
Proven experience assessing homelessness cases under HA1996 and HRA2017.
Strong knowledge of housing legislation and homelessness prevention strategies.
Excellent communication and interpersonal skills to work effectively with clients, colleagues, and partner agencies.
High organisational skills with the ability to prioritise workloads.
Commitment to equality of opportunity and customer-focused service delivery.
Ability to attend the office in Skelmersdale (WN8 8LP) at least twice per week.