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Senior Allocations Officer

Job details
Posting date: 20 November 2025
Salary: £29,064 to £31,022 per year
Hours: Full time
Closing date: 03 December 2025
Location: Salisbury, Wiltshire
Remote working: On-site only
Company: Wiltshire Council
Job type: Temporary
Job reference: 5954

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Summary

Salary: £29,064 - £31,022

Hours per week: 37 hours

Temporary/Fixed term: 12 months

Interview date: Week commencing Monday 15 December 2025



Reablement - Empowering Independence 

An exciting opportunity has arisen within our Reablement team as a Senior Allocations Officer.

Our Reablement Team supports people to be as independent as possible and includes the provision of information and advice, provision of equipment and adaptations and targeted assistance from a team of support workers.

As a Senior Allocations Officer, you will be responsible for allocating reablement support packages and the scheduling of support visits to customers, this will include ensuring efficient allocation and support oversight across the whole County. You will work closely with the Team Leaders across the service to ensure that mandatory training requirements for staff are allocated efficiently. Duties will also include responding to emergency and crisis situations to facilitate the safe delivery of a service to customers that may be at risk as part of a Wiltshire Council Response.

We are looking for an individual with a proven ability to prioritise and organise their workload, coupled with previous experience of working as part of a multi-disciplinary team. Significant experience of supporting allocations in a care setting alongside experience of using Electronic Call monitoring System (ECMS) will be essential. You should be able to demonstrate an innovative and pro-active approach to work and a solid understanding of CQC regulations/ Key Lines of Enquiry.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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