Claims Handler
| Posting date: | 20 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | NN6 9BX |
| Company: | Kier Group |
| Job type: | Permanent |
| Job reference: | 9069 |
Summary
We're looking for a Claims Handler to join our Highways team based in Brixworth, Northamptonshire.
Can you imagine a world without transportation links via land, sea or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods and equipment.
Location: Brixworth, Northamptonshire - travel to the office required with some remote working available
Hours: Permanent Fulltime 37.5 hours per week - will consider part time and job share, some flexibility on hours available if desired, just let us know when you speak to us
Salary: £26,500 per year + benefits
We are unable to offer certificates of sponsorship to any candidates in this role.
What will you be responsible for?
As a Claims Handler, you'll be part of a collaborative team, taking ownership of a varied caseload of highway claims and managing each one proactively from start to resolution.
Your day to day will include:
-Manage a diverse caseload of highway claims from start to finish including compiling reports, reviewing evidence, assessing liability and clearly communicating decisions to claimants
-Maintain accurate claim records within our reporting system
-Provide excellent levels of customer service
What are we looking for?
This role of Claims Handler is great if you have:
-Claims handling experience or are willing to learn
-Excellent communication and customer skills
-Ability to work within a team and provide training for less experienced colleagues
We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.
Rewards and benefitsWe're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.
Diversity and inclusionMaking Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We look forward to seeing your application to #joinkier
#LI-JB2
Can you imagine a world without transportation links via land, sea or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods and equipment.
Location: Brixworth, Northamptonshire - travel to the office required with some remote working available
Hours: Permanent Fulltime 37.5 hours per week - will consider part time and job share, some flexibility on hours available if desired, just let us know when you speak to us
Salary: £26,500 per year + benefits
We are unable to offer certificates of sponsorship to any candidates in this role.
What will you be responsible for?
As a Claims Handler, you'll be part of a collaborative team, taking ownership of a varied caseload of highway claims and managing each one proactively from start to resolution.
Your day to day will include:
-Manage a diverse caseload of highway claims from start to finish including compiling reports, reviewing evidence, assessing liability and clearly communicating decisions to claimants
-Maintain accurate claim records within our reporting system
-Provide excellent levels of customer service
What are we looking for?
This role of Claims Handler is great if you have:
-Claims handling experience or are willing to learn
-Excellent communication and customer skills
-Ability to work within a team and provide training for less experienced colleagues
We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.
Rewards and benefitsWe're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.
Diversity and inclusionMaking Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We look forward to seeing your application to #joinkier
#LI-JB2
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.