Operational Support Manager for Domestics and Cleaning Services
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | £45,000.00 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Colchester, CO4 1JL |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/1373940/150911/HC |
Summary
- £45,000 annual salary
- 40 Hours per week
- 12 Month Fixed Term Contract
- Location is Colchester Hospital, Turner Road, Colchester, CO4 5JL
Are you anexperienced operations professional ready to make a real impact in a healthcareenvironment?
We’re looking for a proactive and analytical Operations Manager to support the delivery of high quality domestic and cleaning services across Colchester Hospital.
About the Role
As part of ourdedicated facilities management team, you’ll support the Domestics Manager inensuring the smooth, efficient, and resilient operation of cleaning anddomestic services.
You’ll take the lead on strategic workforce planning, labour mapping, and service optimisation projects, ensuring that staffing and servicedelivery align perfectly with operational demand.
You’ll be hands onin improving processes, supporting supervisors, and delivering initiatives thatdrive both efficiency and quality.
Key Responsibilities
- Support the Domestics Manager with the planning and delivery of high quality cleaning and domestic services.
- Lead on workforce planning, rota design, and labour deployment to meet service needs within budget.
- Analyse workforce data and service KPIs to inform decision making.
- Drive continuous improvement initiatives and service optimisation projects.
- Foster strong relationships with staff, stakeholders, and management teams.
- Promote azero accident health and safety cultureand high standards of performance and engagement.
What We’re Looking For
- Proven experience inoperations or facilities management, ideally within a domestic or cleaning service environment.
- Strong analytical and organisational skills with experience inworkforce planning or labour modelling.
- Proficient inExceland comfortable using digital workforce planning tools (E rostering experience a plus).
- Excellent communicator with the ability to influence and engage at all levels.
- A problem solver who thrives in a fast paced, change driven environment.
What we offer:
Working with Sodexois more than a job; it’s a chance to be part of something greater. You’llbelong in a company and team that values you for you; you’ll act with purposeand have an impact through your everyday actions; and you’ll be able to thrivein your own way. In addition, we also offer a range of resources, rewardsand benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Ready to be part ofsomething greater? Apply today!Career progression for the caringprofession.
Sodexo reserves theright to close this advertisement early if we are in receipt of a high volumeof applications.
About Sodexo
At Sodexo, ourpurpose is to create a better every day for everyone to build a better life forall. As the global leader in services that improve the Quality of Life, weoperate in 55 countries, serving over 100 million consumers each day through ourunique combination of Onsite Food and FM Services, Benefits and RewardsServices and Personal and Home Services.
We are committedto being an inclusive employer. We are a forces friendly employer.Wewelcome and encourage applications from people with a diverse variety ofexperiences, backgrounds, and identities. We encourage our employees toget involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations andOrigins.
We’re a DisabilityConfident Leader employer.We’re committed to changing attitudes towardsdisability, and making sure disabled people have the chance to fulfil theiraspirations.We run a Disability Confident interview scheme for candidateswith disabilities who meet the minimum selection criteria for the job.
Clickheretoread more about what we do to promote an inclusive culture.
Sodexo Disability,Ability network, So Together, Generations and Origins.