Assistant General Manager – GI Services | University College London Hospitals NHS Foundation Trust

Posting date:	20 November 2025
Salary:	Not specified
Additional salary information:	£56,276 - £63,176 per annum inclusive of HCAS
Hours:	Full time
Closing date:	20 December 2025
Location:	London, NW1 2BU
Company:	University College London Hospital
Job type:	Contract
Job reference:	7631010/309-UCLH-7082-A

Summary

A fantastic opportunity has arisen within the Gastrointestinal (GI) Services Division at UCLH for enthusiastic and motivated Assistant General Managers to join a well-established and supportive leadership team. Reporting to the General Managers, you will work closely with the Clinical Leads and senior nursing staff to ensure the delivery of high quality patient care through the efficient use of resources.

We are looking for dynamic, motivated and talented Assistant General Managers to join the GI Services team.

The successful candidates will have strong operational management experience and will be expected to provide operational leadership for their department. Candidates should have experience of working closely with multidisciplinary teams, leading service developments, data management and staff management. We are looking for a leader who can demonstrate effective communication skills, team working, excellent problem solving abilities and strong values based in line with the UCLH Trust values.

The post holders will support the team with operational and performance management across inpatient, day case, and outpatient services. An important part of the role is to work with clinical, nursing and managerial staff to drive forward improvements in patient care; this includes evaluating and making improvements across patient pathways – both locally and those that form part of a wider clinical network (NCL and NEL). The post holder will work collaboratively both internally and externally to develop existing and build new relationships with partners for the benefit of patients.

Continued below....



University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street



We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This post is also available as a permanent contract. If you are interested in both the permanent and the fixed-term contracts, please do not submit your application twice. Select your preferred option only. You will be then invited to discuss your preferences at the interview stage, and you are welcome to state your interest for both in your application.


The link to this advert is:https://www.uclh.nhs.uk/work-with-us/current-vacancies#!/job/v7631010.



What are we looking for?
We are seeking a dynamic, highly motivated manager with substantial experience in both strategic and operational healthcare management. You will need to demonstrate the ability to deliver against challenging performance and finance targets, whilst still achieving high quality, patient-focused services. Excellent communication, leadership and people management skills, along with a can-do attitude, are essential. The successful post holder will ideally have a proven track record of managing RTT and cancer waiting times. Knowledge of outpatient and diagnostic management is required. You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.

Main duties, continued:

• To be accountable for nationally set patient access targets – including all related cancer waiting time standards and RTT

• Operational responsibility for clinical and administrative services within the Division including direct management responsibility for staff and delegated budgetary control. This includes all aspects of performance management, recruitment and retention, staff satisfaction and workforce planning

• Responsible for meeting both the Divisional objectives and the strategic corporate objectives of the organisation and will provide leadership and management support to staff within their areas of management. The role will also focus on the development and implementation of projects working within tight time scales when required. Progress against targets will be presented to the senior divisional leadership team through monthly clinical and business meetings.

• Alongside the General Manager, Clinical Lead and Matron – ensure that the designated specialty maintains thorough clinical governance arrangements, including appropriate response to complaints, clinical incidents, never events and legal matters. The AGM will also ensure that learning and associated actions are disseminated and monitored

Come and be a part of the best NHS trust in England to work for, according to our staff*


* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.


UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. 


To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?



This advert closes on Thursday 4 Dec 2025

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