Housing Solutions Reviews Officer
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | £24.62 to £32.15 per hour |
| Additional salary information: | PAYE: £24.62 per hour Limited/Umbrella: £32.15 per hour |
| Hours: | Full time |
| Closing date: | 20 December 2025 |
| Location: | Lambeth, South East London |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | RQ1646427 |
Summary
Neway International are seeking a Housing Solutions Reviews Officer (PO3) to join our client based with the London Borough of Lambeth.
Start Date: 12 January 2026 End Date: 12 April 2026 Duration: 12 Weeks Hours: 35 per week (09:00 – 17:30) Pay Rates: PAYE: £24.62 per hour Limited/Umbrella: £32.15 per hour
Job Description
The London Borough of Lambeth is seeking an experienced Housing Solutions Reviews Officer (PO3) to join the Housing Directorate within Housing Needs. This temporary role will provide project support, conducting robust and timely reviews of housing decisions made under Lambeth Council’s Allocations Policy and statutory duties to the homeless.
Key Responsibilities:
Provide independent legal reviews of housing allocation and homelessness decisions.
Liaise with external partners and carry out statutory review enquiries prior to decisions.
Ensure statutory decisions withstand political, media, and legal scrutiny.
Deliver a professional Review and Appeal service on behalf of the Housing Service.
Work collaboratively with Homeless Services teams to meet prescribed time limits.
Instruct legal services on Housing Act appeals and represent the Council in Court when required.
Manage and control the use of temporary accommodation during review and appeal processes.
Respond to enquiries, complaints, and correspondence from clients, advocates, solicitors, councillors, MPs, and other housing providers.
Maintain accurate written and computer records, reports, and monitoring information.
Provide feedback to the Review Manager to improve casework quality and reduce reviews/appeals.
Deputise for the Review Manager as required and contribute to service improvements.
Requirements:
Strong knowledge of housing legislation including Housing Act, Homelessness Reduction Act, Equality Act, Care Act, Mental Health Acts, Immigration Acts, Children Act, and Welfare Reform Act.
Proven experience in housing reviews, appeals, and statutory decision-making.
Ability to liaise effectively with customers, statutory organisations, advocates, solicitors, and third sector providers.
Excellent written and verbal communication skills, with the ability to draft statutory review decisions.
Strong organisational skills and ability to manage complex cases with multiple needs (e.g., mental health, substance misuse).
Commitment to Lambeth’s values: Equity, Ambition, Kindness, and Accountability.
Location: Lambeth Civic Centre
Start Date: 12 January 2026 End Date: 12 April 2026 Duration: 12 Weeks Hours: 35 per week (09:00 – 17:30) Pay Rates: PAYE: £24.62 per hour Limited/Umbrella: £32.15 per hour
Job Description
The London Borough of Lambeth is seeking an experienced Housing Solutions Reviews Officer (PO3) to join the Housing Directorate within Housing Needs. This temporary role will provide project support, conducting robust and timely reviews of housing decisions made under Lambeth Council’s Allocations Policy and statutory duties to the homeless.
Key Responsibilities:
Provide independent legal reviews of housing allocation and homelessness decisions.
Liaise with external partners and carry out statutory review enquiries prior to decisions.
Ensure statutory decisions withstand political, media, and legal scrutiny.
Deliver a professional Review and Appeal service on behalf of the Housing Service.
Work collaboratively with Homeless Services teams to meet prescribed time limits.
Instruct legal services on Housing Act appeals and represent the Council in Court when required.
Manage and control the use of temporary accommodation during review and appeal processes.
Respond to enquiries, complaints, and correspondence from clients, advocates, solicitors, councillors, MPs, and other housing providers.
Maintain accurate written and computer records, reports, and monitoring information.
Provide feedback to the Review Manager to improve casework quality and reduce reviews/appeals.
Deputise for the Review Manager as required and contribute to service improvements.
Requirements:
Strong knowledge of housing legislation including Housing Act, Homelessness Reduction Act, Equality Act, Care Act, Mental Health Acts, Immigration Acts, Children Act, and Welfare Reform Act.
Proven experience in housing reviews, appeals, and statutory decision-making.
Ability to liaise effectively with customers, statutory organisations, advocates, solicitors, and third sector providers.
Excellent written and verbal communication skills, with the ability to draft statutory review decisions.
Strong organisational skills and ability to manage complex cases with multiple needs (e.g., mental health, substance misuse).
Commitment to Lambeth’s values: Equity, Ambition, Kindness, and Accountability.
Location: Lambeth Civic Centre