Senior Telecare Support Officer
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | £16.90 to £18.85 per hour |
| Hours: | Full time |
| Closing date: | 20 December 2025 |
| Location: | Civic Offices, Barry |
| Remote working: | On-site only |
| Company: | Vale of Glamorgan Council |
| Job type: | Permanent |
| Job reference: | SS01046 |
Summary
About us
The Vale of Glamorgan is welcoming applications for the post of Senior Telecare Support Officer within its Social Services Directorate. This is an excellent opportunity to put down roots in an Authority that has a proven track record for making a difference and excellent performance. The Directorate has a wide range of statutory duties and responsibilities.
The Telecare Service supports the management of risks in their home and community.
About the role
Pay Details: Grade 7 SPC 20-25 £32,597 - £36,363 Pro Rata £16.90 - £18.85 Per Hour
Hours of Work / Working Pattern: 37 hours Monday – Thursday 8.30am – 4.30pm Friday 8.30am
– 4pm
Main Place of Work: Civic Offices – Office-based
Temporary Reason: N/A
Description: You will provide on-going supervision to ensure the effective delivery of quality
Telecare Services in the Vale of Glamorgan.
Telecare enables people to live as safely at home for as long as possible by maximising their
independence and reducing the need for dependency on care packages.
About you
You will need:
• Experience of working in partnership with other agencies
• Experience of working as part of a team and supporting colleagues to achieve high
quality outcomes.
• Experience of working with adults and/or children living with care and support needs• Experience of service quality monitoring
Additional information
DBS Check Required: Enhanced
For Further Information, contact: Rachel Protheroe, Telecare Manager Tel. 01446 700111
rprotheroe@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
The Vale of Glamorgan is welcoming applications for the post of Senior Telecare Support Officer within its Social Services Directorate. This is an excellent opportunity to put down roots in an Authority that has a proven track record for making a difference and excellent performance. The Directorate has a wide range of statutory duties and responsibilities.
The Telecare Service supports the management of risks in their home and community.
About the role
Pay Details: Grade 7 SPC 20-25 £32,597 - £36,363 Pro Rata £16.90 - £18.85 Per Hour
Hours of Work / Working Pattern: 37 hours Monday – Thursday 8.30am – 4.30pm Friday 8.30am
– 4pm
Main Place of Work: Civic Offices – Office-based
Temporary Reason: N/A
Description: You will provide on-going supervision to ensure the effective delivery of quality
Telecare Services in the Vale of Glamorgan.
Telecare enables people to live as safely at home for as long as possible by maximising their
independence and reducing the need for dependency on care packages.
About you
You will need:
• Experience of working in partnership with other agencies
• Experience of working as part of a team and supporting colleagues to achieve high
quality outcomes.
• Experience of working with adults and/or children living with care and support needs• Experience of service quality monitoring
Additional information
DBS Check Required: Enhanced
For Further Information, contact: Rachel Protheroe, Telecare Manager Tel. 01446 700111
rprotheroe@valeofglamorgan.gov.uk
Please see attached job description / person specification for further information.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.