Care Coordinator
| Posting date: | 19 November 2025 |
|---|---|
| Salary: | £12.50 to £13.00 per hour |
| Additional salary information: | £12.50 - £13.00 an hour |
| Hours: | Full time |
| Closing date: | 28 November 2025 |
| Location: | Harlow, CM18 6YJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | W0045-25-0005 |
Summary
Patient Care: Provide high-quality care to patients, including telephone based assessments and follow-ups. Collaboration: Work collaboratively with social prescribing link workers, and other health professionals as needed. Work closely with other members of the Primary Care team to deliver the above responsibilities. Documentation: Maintain accurate and confidential patient records and documentation. Ensure the accuracy, completeness, and consistency of patient data. Data Audits: Participate in audits and data quality checks to identify and resolve discrepancies. Reporting: Support the preparation and submission of monthly, quarterly, and annual claims and reports. Meeting Coordination: Co-ordinate and minute Multi-Disciplinary Team Meetings (MDT). Review Scheduling: Invite and book reviews for a variety of patient appointments, including annual reviews. Carer Support: Provide signposting for Carers, e.g., to the social prescribing team. Proactive Initiatives: Take ownership for delivery in areas identified for improvement in patient care and implement solutions to enhance overall efficiency and effectiveness. Additional Roles: Perform any other roles as deemed necessary to support the delivery of care to the Practice and PCN population. Knowledge of Regulations: Understanding of healthcare data standards and regulations. The ideal applicant will have the following skills, experience and qualifications: Experience of working in a Primary Care setting, previous experience in a patient navigation or Care Coordinator role preferred. Strong written and verbal communication skills, need to be able to communicate professionally and effectively with a variety of people at all levels. Good IT/computer skills including Word and Excel. Motivated by helping people with care and empathy and in delivering person centred support in a non-judgemental way. Awareness and understanding of confidentiality Ability to adhere to PCN and NHS core values (Respect and dignity; Commitment to quality of care; Compassion; Improving lives; Working together for patients; Everyone counts) and ensure patients, colleagues and other partners are treated with dignity and respect. Ability to work effectively as part of a multidisciplinary team. Demonstrate the ability to show kindness, compassion and a caring manner, with an understanding of human needs physical, emotional and social Good time management and prioritisation skills, with the ability to work to strict deadlines. Ability to work on own initiative without direct supervision , understanding where clinical input is required. Adaptable and proactive with a willingness to learn. Keen eye for detail to ensure high data quality.