Sales and Donation Assistant
| Posting date: | 19 November 2025 |
|---|---|
| Salary: | £8,287 to £8,428 per year |
| Additional salary information: | 12 hours per week |
| Hours: | Part time |
| Closing date: | 03 December 2025 |
| Location: | Mansfield, Nottinghamshire |
| Remote working: | On-site only |
| Company: | Mansfield District Council |
| Job type: | Permanent |
| Job reference: | REQ450 |
Summary
Mansfield Palace Theatre is looking for an enthusiastic, friendly and customer focussed Sales and Donation Assistant to join our Box Office team. If you’re a person that thrives on providing great customer service in a busy entertainment venue, we’d love to hear from you.
About the role:
As a Sales and Donations Assistant you will be the first point of contact for all audiences, contractors, participants and artists visiting Mansfield Palace Theatre.
Key responsibilities:
Give an excellent customer service online, over the phone and social media
Create opportunities to maximise sales and donations to achieve targets.
Respond to customer enquires received in person, over the phone, by email and online.
Share content and populate cultural services social media accounts to promote sales and donations
Ensure the correct set-up and sales of all events, donations and merchandise within the box office systems as directed by your manager.
Act as reception and operate the cultural services telephones/main switchboard as required
Achieve sales and donations targets including individual giving, secondary spend and event tickets
Deliver a programme of organic social media content and targeted email campaigns
Be responsible for the security of cash, financial information and data
Manage all ticketing and sales requests
Closing date: 3 December 2025
About the role:
As a Sales and Donations Assistant you will be the first point of contact for all audiences, contractors, participants and artists visiting Mansfield Palace Theatre.
Key responsibilities:
Give an excellent customer service online, over the phone and social media
Create opportunities to maximise sales and donations to achieve targets.
Respond to customer enquires received in person, over the phone, by email and online.
Share content and populate cultural services social media accounts to promote sales and donations
Ensure the correct set-up and sales of all events, donations and merchandise within the box office systems as directed by your manager.
Act as reception and operate the cultural services telephones/main switchboard as required
Achieve sales and donations targets including individual giving, secondary spend and event tickets
Deliver a programme of organic social media content and targeted email campaigns
Be responsible for the security of cash, financial information and data
Manage all ticketing and sales requests
Closing date: 3 December 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.