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Maternity Clerical Officer

Job details
Posting date: 19 November 2025
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 03 December 2025
Location: Gateshead, NE9 6SX
Company: NHS Jobs
Job type: Permanent
Job reference: C9297-25-0490

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Summary

To provide an efficient and friendly service to patients, visitors and colleagues, handling enquiries promptly. To ensure all patient details entered onto Careflow are correct and carried out in a timely manner. To assist nursing and midwifery staff in ensuring that the highest possible standard of patient care is achieved. To maintain confidentiality. To provide an efficient and friendly service to patients, visitors and colleagues either at reception or by telephone. To liaise with staff on the unit and hospital security staff to ensure the safety and security of mothers and babies on the unit. To liaise with wards regarding Admissions, Transfers and Discharges and prepare relevant documentation and enter data onto Careflow. To coordinate and distribute discharges to appropriate health care professionals. Coordinating and tracking patient notes (requesting/ locating, tracking on filefast, notes transfer/return and orphan filing) or information.

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