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Bereavement Operations Team Leader

Job details
Posting date: 19 November 2025
Salary: £31,537 to £34,434 per year
Hours: Full time
Closing date: 30 November 2025
Location: Macclesfield, Cheshire
Remote working: On-site only
Company: Cheshire East
Job type: Permanent
Job reference: 3371

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Summary

Bereavement Operations Team Leader based at Macclesfield overseeing a team carrying out burial, cremation, grounds maintenance and other operational duties at sites across Cheshire East including Macclesfield, Congleton, Alderley and Wilmslow.

The role involves workload planning, HR processes, procurement, health and safety matters and operational duties.

As a Bereavement Operations Team Leader you will oversee a team carrying out burial, cremation, grounds maintenance and other operational duties at sites across Cheshire East including Macclesfield, Congleton, Alderley and Wilmslow.

The role involves workload planning, HR processes, procurement, health and safety matters and operational duties. The main responsibilities are:

Planning the allocation of human and other resources appropriately to ensure safe and timely completion of required tasks.
Ensuring work is completed safely and in accordance with relevant legislation, guidance and procedures and to the required standard.
Various HR processes including team meetings, 1-2-1s, absence management, performance management, training and investigations.
Undertaking training in preparation of graves, use of grounds maintenance equipment, operations of cremators, memorial safety testing and other operational duties.
Ensuring materials and equipment required are available and, where relevant, properly maintained and deployed.
A strong candidate for this key role in a sensitive service area would require, and be able to demonstrate a variety of skills and attributes including:

Organisational skills
Communication and motivational skills
Flexibility and adaptability
Empathy and integrity
Please contact Christine Heathcote, Bereavement Operations Manager, for further information on 07772866995 / 01625 374922 or email: christine.heathcote@cheshireeast.gov.uk

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