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Medical Secretary / PA | Cambridge University Hospitals NHS Foundation Trust

Job details
Posting date: 18 November 2025
Salary: Not specified
Additional salary information: £27,485 - £30,162 p.a. pro rata
Hours: Part time
Closing date: 18 December 2025
Location: Cambridge, CB2 0QQ
Company: Cambridge University Hospitals NHS Foundation Trust
Job type: Permanent
Job reference: 7626158/180-D-CVA90-RE

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Summary


An exciting opportunity has arisen for a Band 4 Administrator to join the NHS England Highly Specialised Rare Disease Service for NF2-related Schwannomatosis (NF2), based within the ENT Department at Cambridge University Hospitals (CUH). This service operates on a hub-and-spoke model, with the Cambridge team providing central support to spoke services in Birmingham, Leicester and Nottingham, as well as to the wider East of England and Midlands region.

We are seeking a highly motivated and well-organised individual to provide efficient and effective administrative support to the NF2 Service. This is a specialised area within ENT, supporting patients with Neurofibromatosis Type 2 (NF2) — a rare genetic condition requiring coordinated, multidisciplinary care.

You will work both independently and as part of a multi-disciplinary team (MDT), liaising with professionals within CUH and across the regional NF2 network in England. The role is integral to ensuring the safe and effective delivery of patient services, supporting communication, data management, and coordination across the MDT.

Provide coordination and administrative support to the NF2 team, including preparation for MDT meetings.

Offer telephone, email and message triage and redirection for patients, relatives and colleagues contacting the service.

Deliver PA support to the specialist nursing team and administrative assistance to other professionals within the NF2 and ENT teams.

Manage data collection and submission, including scan results and audit data for both local and national clinical review.

Contribute to the wider ENT secretariat as required, supporting departmental processes and communication.

We are looking for an individual who is:

Motivated, committed and flexible, with strong organisational and prioritisation skills.

An effective communicator, confident in working with patients, families and multidisciplinary professionals.

Proficient in database management and confidence handling confidential and sensitive information.

Able to work both independently and collaboratively as part of a wider clinical and administrative team.

Previous knowledge of NF2 is not required; comprehensive training will be provided.

The NF2 team is dedicated to delivering excellent care, improving outcomes and enhancing quality of life for people living with NF2. We welcome pre-application or pre-interview visits and discussions. Please contact the NF2 team to arrange this.

This post requires on-site presence and can support working from home for one day per week, after training has been completed.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

For NHS Cambridgeshire and Peterborough based roles, all applicants from NHS Cambridgeshire and Peterborough who have identified that they are at risk of redundancy will be prioritised over those not at risk. However, interviews cannot be guaranteed.

The advert will close at midnight on 27 November 2025.

Interviews are due to be held on 10 December 2025.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.


This advert closes on Thursday 27 Nov 2025

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