Resource Planner
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £24,000 per year |
| Hours: | Full time |
| Closing date: | 17 December 2025 |
| Location: | UK |
| Remote working: | Fully remote |
| Company: | Health Partners Group Ltd |
| Job type: | Permanent |
| Job reference: | 1760 |
Summary
Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees.
We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.
As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.
Key Responsibilities
Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
Allocation of resources (People and Equipment) within our team scheduling portal
Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion.
Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
Collation of information for handover to our national screening staff
Compilation of regular attendance & activity reports to meet client requirements
Assisting with raising monthly invoice requisitions
What we are looking for
To be considered for this role, you must have good organisational skills with the ability to prioritise tasks effectively, alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential, as is the ability to collaborate well with others. Proficiency in IT, including the use of database systems, Microsoft Outlook, Word, and some familiarity with Excel, is required. Additionally, strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach, who is willing to take an active role in their own development. Previous experience in customer service is essential, as is the ability to provide a high level of support and ensure customer satisfaction.
We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.
As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.
Key Responsibilities
Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
Allocation of resources (People and Equipment) within our team scheduling portal
Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion.
Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
Collation of information for handover to our national screening staff
Compilation of regular attendance & activity reports to meet client requirements
Assisting with raising monthly invoice requisitions
What we are looking for
To be considered for this role, you must have good organisational skills with the ability to prioritise tasks effectively, alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential, as is the ability to collaborate well with others. Proficiency in IT, including the use of database systems, Microsoft Outlook, Word, and some familiarity with Excel, is required. Additionally, strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach, who is willing to take an active role in their own development. Previous experience in customer service is essential, as is the ability to provide a high level of support and ensure customer satisfaction.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.