Resource Planner
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £24,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Rhagfyr 2025 |
| Lleoliad: | UK |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | Health Partners Group Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1760 |
Crynodeb
Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees.
We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.
As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.
Key Responsibilities
Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
Allocation of resources (People and Equipment) within our team scheduling portal
Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion.
Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
Collation of information for handover to our national screening staff
Compilation of regular attendance & activity reports to meet client requirements
Assisting with raising monthly invoice requisitions
What we are looking for
To be considered for this role, you must have good organisational skills with the ability to prioritise tasks effectively, alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential, as is the ability to collaborate well with others. Proficiency in IT, including the use of database systems, Microsoft Outlook, Word, and some familiarity with Excel, is required. Additionally, strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach, who is willing to take an active role in their own development. Previous experience in customer service is essential, as is the ability to provide a high level of support and ensure customer satisfaction.
We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment.
As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.
Key Responsibilities
Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs
Allocation of resources (People and Equipment) within our team scheduling portal
Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion.
Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels.
Collation of information for handover to our national screening staff
Compilation of regular attendance & activity reports to meet client requirements
Assisting with raising monthly invoice requisitions
What we are looking for
To be considered for this role, you must have good organisational skills with the ability to prioritise tasks effectively, alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential, as is the ability to collaborate well with others. Proficiency in IT, including the use of database systems, Microsoft Outlook, Word, and some familiarity with Excel, is required. Additionally, strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach, who is willing to take an active role in their own development. Previous experience in customer service is essential, as is the ability to provide a high level of support and ensure customer satisfaction.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.