Care Coordinator
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £14.50 to £15.00 per hour |
| Hours: | Full time |
| Closing date: | 17 December 2025 |
| Location: | St. Albans, Hertfordshire |
| Remote working: | On-site only |
| Company: | HCPA |
| Job type: | Permanent |
| Job reference: | HCPA004533 |
Summary
About the Company
Huldra Recruitment Ltd is a CQC registered homecare agency in Hertfordshire. We provide live-in care, dementia support, end-of-life care, and physical disability support for adults. The Care Coordinator role exists to ensure this care is delivered safely, professionally, and in line with our values of honesty, dignity, respect, and teamwork.
What Our Company Does
• Homecare Services for Adults: We help adults remain in their own homes while receiving tailored support.
• Specialist Care: Our services include 24/7 live-in care, dementia support, end-of-life care, and physical disability assistance.
• Mission: To promote independence, dignity, and respect, ensuring every service user feels valued and supported.
• Values: Honesty, quality care, teamwork, respect, and dignity guide everything we do.
Why should I apply for this Care Coordinator job?
What We Offer
• Opportunity to Shape Care: Your voice matters. We encourage staff to contribute ideas and help define how compassionate, person-centred care is provided.
• Competitive Package: Basic pay, 28 days holiday, pension option, and mileage reimbursement.
• Training & Growth: Ongoing professional development, specialist training, and clear pathways to advance your career.
• Supportive Environment: Our care coordinator works closely with carers, ensuring you feel supported, respected, and empowered.
• Values Driven Culture: Guided by honesty, quality care, teamwork, respect, and dignity, we create a workplace where staff and service users thrive.
Why Join Our Team?
• Make a Real Impact: Support adults with live-in care, dementia, end-of-life, and disability needs.
• Work With Purpose: Every shift promotes independence, dignity, and respect.
• Grow With Us: As Huldra Recruitment Ltd expands, you’ll help shape our services and step into leadership.
What does this Care Coordinator job involve?
Hours of Work:37.5 Hours Per Week - Shifts Between 07:00 - 17:00
The Care Coordinator’s responsibilities include but are not limited to the following:
• Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
• To supervise staff and ensure that all staff contribute to the efficient running of the service
• To organise and coordinate care delivery in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations under the direction of the Manager and within the financial plans
• Ensure that the care service is delivered to service users at the times and for the duration specified in the relevant individual agreement(s) and contract standards
• To work within the agreed parameters of cost to the company in terms of miles accrued and travel time between service users
• To ensure that rotas are arranged in accordance with the staff work patterns including any annual leave
• To ensure that any service user absence is documented on the allocation system
• To ensure that any missed or late visits are recorded and monitored
• To update the system used for rostering in a timely manner to ensure that staff are paid correctly and service users are charged accurately
• Be responsible for promoting and protecting the welfare of those individuals supported by the service
• To participate in on-call duties as per the agreed rota
Am I the right person for this Care Coordinator job?
Proficient Written Skills
• Maintain all care plans/care records in accordance with the service’s policy and audit care records following company policy to ensure compliance
• Develop and maintain a duty rota to meet the needs of the service users that the service supports
• Develop and maintain annual leave requests to ensure staff receive their annual leave and there are enough staff on duty to support people
Leadership Skills
• Ability to induct and orientate new employees to the job role and service
• Organise and plan supervision and appraisals for care staff
• Provide and oversee staff providing service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
• Dispense medication following the service’s policies and procedures
• Ensure that the staff allocated and the staff attending each service user have the relevant skills, knowledge and resources related to the opportunities and needs of that person
• Communicate any problems, concerns or changes to peoples’ family members as needed
Communication Skills
• Care Coordinators need to build rapport with service users by establishing personal connections and showing interest in their lives
• The post-holder should recognise the importance of effective communication within the multidisciplinary team, with service users and their families/friends whilst recognising people’s needs for alternative methods of communication, and respond accordingly
• Excellent telephone manner is required to deal with staff and service users under pressure
• Ensure that each staff member is introduced to the service user before or at the beginning of the first visit by that staff member, and that the service user always knows who to expect at each visit
Problem-solving Skills
• Care Coordinators need to be able to adapt and address situations quickly
• Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection
• Manage travel delays and staff shortages to fully mitigate the impact on the service user, managing and minimising their distress and insecurity in such situations
Huldra Recruitment Ltd is a CQC registered homecare agency in Hertfordshire. We provide live-in care, dementia support, end-of-life care, and physical disability support for adults. The Care Coordinator role exists to ensure this care is delivered safely, professionally, and in line with our values of honesty, dignity, respect, and teamwork.
What Our Company Does
• Homecare Services for Adults: We help adults remain in their own homes while receiving tailored support.
• Specialist Care: Our services include 24/7 live-in care, dementia support, end-of-life care, and physical disability assistance.
• Mission: To promote independence, dignity, and respect, ensuring every service user feels valued and supported.
• Values: Honesty, quality care, teamwork, respect, and dignity guide everything we do.
Why should I apply for this Care Coordinator job?
What We Offer
• Opportunity to Shape Care: Your voice matters. We encourage staff to contribute ideas and help define how compassionate, person-centred care is provided.
• Competitive Package: Basic pay, 28 days holiday, pension option, and mileage reimbursement.
• Training & Growth: Ongoing professional development, specialist training, and clear pathways to advance your career.
• Supportive Environment: Our care coordinator works closely with carers, ensuring you feel supported, respected, and empowered.
• Values Driven Culture: Guided by honesty, quality care, teamwork, respect, and dignity, we create a workplace where staff and service users thrive.
Why Join Our Team?
• Make a Real Impact: Support adults with live-in care, dementia, end-of-life, and disability needs.
• Work With Purpose: Every shift promotes independence, dignity, and respect.
• Grow With Us: As Huldra Recruitment Ltd expands, you’ll help shape our services and step into leadership.
What does this Care Coordinator job involve?
Hours of Work:37.5 Hours Per Week - Shifts Between 07:00 - 17:00
The Care Coordinator’s responsibilities include but are not limited to the following:
• Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
• To supervise staff and ensure that all staff contribute to the efficient running of the service
• To organise and coordinate care delivery in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations under the direction of the Manager and within the financial plans
• Ensure that the care service is delivered to service users at the times and for the duration specified in the relevant individual agreement(s) and contract standards
• To work within the agreed parameters of cost to the company in terms of miles accrued and travel time between service users
• To ensure that rotas are arranged in accordance with the staff work patterns including any annual leave
• To ensure that any service user absence is documented on the allocation system
• To ensure that any missed or late visits are recorded and monitored
• To update the system used for rostering in a timely manner to ensure that staff are paid correctly and service users are charged accurately
• Be responsible for promoting and protecting the welfare of those individuals supported by the service
• To participate in on-call duties as per the agreed rota
Am I the right person for this Care Coordinator job?
Proficient Written Skills
• Maintain all care plans/care records in accordance with the service’s policy and audit care records following company policy to ensure compliance
• Develop and maintain a duty rota to meet the needs of the service users that the service supports
• Develop and maintain annual leave requests to ensure staff receive their annual leave and there are enough staff on duty to support people
Leadership Skills
• Ability to induct and orientate new employees to the job role and service
• Organise and plan supervision and appraisals for care staff
• Provide and oversee staff providing service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom
• Dispense medication following the service’s policies and procedures
• Ensure that the staff allocated and the staff attending each service user have the relevant skills, knowledge and resources related to the opportunities and needs of that person
• Communicate any problems, concerns or changes to peoples’ family members as needed
Communication Skills
• Care Coordinators need to build rapport with service users by establishing personal connections and showing interest in their lives
• The post-holder should recognise the importance of effective communication within the multidisciplinary team, with service users and their families/friends whilst recognising people’s needs for alternative methods of communication, and respond accordingly
• Excellent telephone manner is required to deal with staff and service users under pressure
• Ensure that each staff member is introduced to the service user before or at the beginning of the first visit by that staff member, and that the service user always knows who to expect at each visit
Problem-solving Skills
• Care Coordinators need to be able to adapt and address situations quickly
• Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection
• Manage travel delays and staff shortages to fully mitigate the impact on the service user, managing and minimising their distress and insecurity in such situations