Medical Secretary
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £12.79 per hour |
| Additional salary information: | £12.79 an hour |
| Hours: | Full time |
| Closing date: | 01 December 2025 |
| Location: | Plymouth, PL9 9DL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1862-25-0012 |
Summary
To provide a full and efficient administrative service to GP partners and clinical teams. This will include audio typing of referrals, completion of tasks, responding to queries from patients/clinicians/third parties and facilitating electronic referrals. Ensure that two wait referrals have been sent, processed and that the patient has been seen To be a point of contact for patients either face to face, by email/letter or text, answering queries regarding referrals. Awareness of practice policies and procedures with the confidence to make reasonable adjustments to meet the needs of individuals. Provide administration support to clinicians and other members of the team. Ensure patient encounters are recorded accurately on clinical systems. Monitor and respond to emails into the surgery. Monitor Lexacom to ensure referrals are typed and sent efficiently. Monitor tasks, results, emails and referrals, following up queries and ensuring patients are kept informed of relevant results and treatment pathways. Check the e-referral platform for the advice & guidance, assessment & rejections. Prepare the agenda and attend the clinical meetings once a month and take detailed and accurate minutes. Ensure your work area is safe and free of adverse risk to health. Ensure all information is secure and confidentiality of information is always maintained. Keep up to date with DRSS and referral services processes, and update SystmOne with new referral templates. Have up to date knowledge of computer systems, which includes the Devon Formulary guidance. Support with the invitations of pre-diabetic, q-risk, CKD 3 and hypertension. A review of the weekly GP Bulletin to make sure any DRRS or formulary updates are reflected on the clinical system and always kept up to date.