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Home Sales Customer Coordinator

Job details
Posting date: 14 November 2025
Salary: £14.0 to £16.0 per hour
Additional salary information: £14.45ph + holiday pay
Hours: Full time
Closing date: 14 December 2025
Location: Prescot, Merseyside, L36 1AA
Remote working: Hybrid - work remotely up to 4 days per week
Company: Hays Specialist Recruitment
Job type: Temporary
Job reference: 4743152_1763122474

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Summary

Your new company
My client is a thriving housing provider that is dedicated to supporting local communities across the North West! Covering a period of sickness in the team, they are looking for an enthusiastic self starter to join their busy shared ownership and rent to buy team!
Your new role
Working within a small and efficient team, your role will primarily consist of supporting with new home enquiries in an efficient and customer orientated way. Maintaining data integrity at all times, you will be responsible for ensuring the customer database is updated and maintained. This exciting role will see you supporting with home viewings across the Maghull, Stockport and Halewood regions of Merseyside. You will be liaising with contractors as well as prospective customers looking to gain access to new build homes across the region, as well as ensuring the properties meet the expectations needed for viewings! This is a role which does afford a good amount of autonomy, and will see you out on site 5 - 6 times a week. You will be supporting with rent to buy applications, shared ownership applications and general enquiries to the team! This varied role is customer centric, but will include property based administration also.
What you'll need to succeed
Whilst experience with new build homes is always advantageous, it is not essential for this post. What is essential is a can-do attitude and experience across sales and customer service. You will be confident with CRM databases as well as the MS Office suite. A people person at heart, you will thrive when dealing with customer interactions and pride yourself on your ability to problem solve! Your excellent communication skills will enable you to confidently liaise with your customer base, whilst your ability to multitask and prioritise will see you work excellently against competing priorities. You will need to have access to your own vehicle for this post, and be comfortable using it to travel between sites with mileage reimbursed.
What you'll get in return
This is a full time opportunity, offering 37 hours a week Monday - Friday with an office based in Prescot, Merseyside. You will have an hourly rate of £14.45ph plus holiday pay, and be able to claim 0.45p per mile for business related (not commutable) miles occurred. This post will run for a minimum of 12 weeks, with extensions likely for the right candidate. You will have access to ample on site free parking, and amazing on site facilities for your office day every week!
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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