Menu

Health Improvement Practitioner

Job details
Posting date: 14 November 2025
Salary: £31,049.00 to £37,796.00 per year
Additional salary information: £31049.00 - £37796.00 a year
Hours: Full time
Closing date: 28 November 2025
Location: Norwich, NR2 3TU
Company: NHS Jobs
Job type: Permanent
Job reference: C9839-25-0512

Apply for this job

Summary

Work sensitively with compassion and empathy when engaging with patients to support effective communication which facilitates a therapeutic approach to the assessment and management of need, whilst challenging established patterns of accessing healthcare services. To work closely with Social Care, GPs and other key health professionals to facilitate optimal joint working on safe and effective care for individuals with complex needs. Actively participate in internal and external multi-disciplinary team / professionals meetings. Act as a role model in communicating and advocating for the complex needs of patients presenting frequently to the service. Support and encourage staff to recognise and understand the needs of the patients, provide compassionate, empathetic and patient centred care, and work to. The post holder will be required to communicate and provide complex information to a wide range of internal and external stakeholders. Essential skills and competencies Experience: History of working with vulnerable and complex patient groups with the care setting. Communication:Excellent written and verbal skills to communicate complex information to clients, families, and other professionals. Interpersonal:Ability to develop good therapeutic relationships and work well in challenging situations. Organisational:Strong time management and the ability to organize and manage a demanding workload. Problem-solving:Ability to identify issues, manage challenging situations, and adapt to changing circumstances. Technical:Computer literacy and the ability to use standard and idiosyncratic measures for outcome evaluation. Resilience:Ability to remain calm and solution-oriented in a high-stress environment. Knowledge and experience Client support:Understanding of social and housing issues that may contribute to high-intensity use. Risk assessment:Experience in conducting risk assessments. Evidence-based practice:Knowledge of evidence-based practices and the ability to apply them in a clinical setting. Service evaluation:Understanding of clinical audit, research, and service evaluation principles. Therapeutic skills:Ability to develop formulations and create treatment plans, particularly in roles like a High Intensity Therapist where knowledge of psychological therapies is essential. Personal attributes Empathy:An empathetic and solution-focused approach to working with clients. Teamwork:Ability to work both independently and as part of a team. Adaptability:The ability to adapt to change and develop expertise in the role. Proactiveness: Taking a proactive approach to troubleshooting and problem-solving.

Apply for this job