Dietetic Support Worker - Diabetes and Acute team

Posting date:	14 November 2025
Salary:	Not specified
Additional salary information:	Negotiable
Hours:	Full time
Closing date:	25 November 2025
Location:	Torquay, TQ2 7AA
Company:	NHS Jobs
Job type:	Permanent
Job reference:	C9388-25-1329

Summary

Communication and working relationships To liaise daily with the dietitians regarding inpatients and outpatients nutritional care plans To liaise with dietitians and catering staff with regard to patients progress, the provision of therapeutic diets and snacks To communicate directly with dietetic and other hospital staff and multidisciplinary team members in the delivery and planning of patient care To communicate effectively with other disciplines both internally and externally To exercise judgement when dealing with enquiries from patients relatives, medical staff and public and analyse and deal with problems as appropriate and in a sensitive manner Communicate with staff to promote the use of the MUST nutritional screening tool To use the telephone to receive referrals, review patients and respond to requests for information in a sensitive and supportive manner. This may include giving first line advice. To use an agreed pro-forma to undertake telephone reviews for patients under the care of the team To disseminate knowledge to dietetic staff through in-service training and initiate and provide training/presentation sessions for other healthcare professions and patient groups To contribute to the education of multidisciplinary groups, patients, families, carers and general public as appropriate To liaise with company representatives regarding specialist nutritional products information as required Planning and organisation To organise and coordinate the type 1 diabetes education programme Prioritise workload in a satisfactory manner in order to meet specified deadlines To manage own caseload of selected patients implementing nutritional care plans and monitoring progress against agreed specific criteria and seeking assistance appropriately To help update and maintain department internal and external websites Responsibility and accountability To understand and carry out a range of daily work procedures following on-the-job training. This will include undertaking anthropometric and body composition measurements and taking dietary histories To monitor and accurately record patient intake of food, fluid, snacks and supplements and to ensure the completion of food record charts as required by the acute dietitians. To maintain accurate, timely, documentation in dietetic records in line with trust guidelines and inform supervising dietitian of all interventions. To keep accurate statistics of daily activities in line with service and trust requirements To be able to multi-task and work in an environment with interruptions where concentration is required To be responsible for and actively record your own personal development To be involved in the planning of Nutrition Support and Diabetes study days in the hospital and wider health community To assist in the planning, organisation, delivery and evaluation of study days when required To maintain and improve professional knowledge through attendance at study days as agreed with the Department of Nutrition and Dietetics To undertake any other duties that may be required by the Team Lead or Head of Dietetics Professional accountability is to the Lead Dietitian Responsibility for patients and client care To help patients to improve their nutritional intake by offering assistance and advice regarding menu choices suitable for their dietary needs To support the dietitian with patients requiring nutritional supplements such as trialling supplements with patients to identify taste and preferences, monitoring actual intake and trialling alternative products. To gather information regarding the barriers that a patient has surrounding eating To seek advice from the dietitians when progression of treatment is required or a change to a patients condition has occurred Policy and service responsibility To maintain standards of confidentiality. To contribute to audit projects which will include clinical data collection and collation to demonstrate outcomes of care and satisfaction survey. To demonstrate a sound understanding of clinical risk and reporting untoward incidents and complaints both verbally to seniors and in writing In line with the Trusts commitment to Clinical Governance, to participate in clinical audit and evaluate your own clinical effectiveness To comply with fire, health & safety, universal precautions, infection control and all other departmental policies Responsibility for equipment and other resources To be responsible for anthropometric and body composition equipment To monitor ordering and report on use of oral nutritional supplements across the hospital Responsibility for supervision, leadership and management To assist, if required, in the training of students on clinical placement and of other dietetic support workers Information technology and administrative duties To assist the dietitians in the administrative and computing tasks not requiring the expertise of a dietitian such as computer analysis of patient intakes, assisting in the discharge of patients on home enteral feeds, maintaining databases. To file dietetic clinic patient cards and to pull these in a timely manner for the dietitian ahead of their clinic To complete general office administration such as writing and emailing letters to GPs, filing, enveloping letters, typing, collection of clinic cards in preparation for outpatient clinics, arranging appointments To participate in a number of clinical/non clinical audits e.g. documentation audit To use a computer package to generate dietary analysis information as requested by dietitians To participate in menu analysis/ catering audits to ensure that hospital menus meet NHS and Trust standards and the nutritional needs of patients. To plan group sessions for patients with support from the dietitian including inviting patients, sending out letters, blood forms, symptom evaluation forms etc. to patient To develop resources for displays at study days/for health promotion To support the service in preparation, delivery and evaluation of presentations to patients or staff groups as required Take minutes at all team meetings and support completion of actions raised To undertake stock control and ordering of nutritional products, diet sheets, information leaflets To organise patient appointments as needed To send and receive emails and to use computer packages to produce dietetic resources