Estates Officer
| Posting date: | 14 November 2025 |
|---|---|
| Salary: | £28,598 to £31,022 per year |
| Hours: | Full time |
| Closing date: | 05 December 2025 |
| Location: | Stoke, Staffordshire |
| Remote working: | On-site only |
| Company: | Stoke on Trent City Council |
| Job type: | Permanent |
| Job reference: | 0000025433 |
Summary
Directorate: Housing, Regeneration and Operations
Section: Housing Management
Location: Civic Centre
Grade: Level 6
Salary: £28,598 - £31,022 per annum
Hours: 37 hours per week
This advert is open to both Internal and External applicants.
Job Summary:
You will provide efficient, effective and responsive tenancy and estate management services on all housing management issues within a designated work area (in line with agreed policies and priorities of the Council). You will conduct regular street and apartment block inspections to ensure that tenants keep to their Tenancy Agreements and ensure that our communal areas and housing estates are safe, tidy and maintained to a satisfactory condition.
Excellent communication and customer care skills are required as you will be expected to deal with customers on a daily basis as well as staff from other departments and our partner organisations.
You will undertake both proactive and reactive work to ensure estate areas are maintained. This includes functions such as fire safety checks, environmental enforcement, ensuring the security of communal areas, minor routine maintenance, handyperson service, fly tip and rubbish removal, the removal of hazardous items, removal of graffiti from housing land and arranging relevant services regarding repairs, faults or maintenance issues (for example, lifts).
To undertake general grounds maintenance and minor repair work in a designated area using a range of vehicles, power hand tools, light plant, mowing machinery and hand tools in line with City Council Health and Safety Policies
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Housing Management
Location: Civic Centre
Grade: Level 6
Salary: £28,598 - £31,022 per annum
Hours: 37 hours per week
This advert is open to both Internal and External applicants.
Job Summary:
You will provide efficient, effective and responsive tenancy and estate management services on all housing management issues within a designated work area (in line with agreed policies and priorities of the Council). You will conduct regular street and apartment block inspections to ensure that tenants keep to their Tenancy Agreements and ensure that our communal areas and housing estates are safe, tidy and maintained to a satisfactory condition.
Excellent communication and customer care skills are required as you will be expected to deal with customers on a daily basis as well as staff from other departments and our partner organisations.
You will undertake both proactive and reactive work to ensure estate areas are maintained. This includes functions such as fire safety checks, environmental enforcement, ensuring the security of communal areas, minor routine maintenance, handyperson service, fly tip and rubbish removal, the removal of hazardous items, removal of graffiti from housing land and arranging relevant services regarding repairs, faults or maintenance issues (for example, lifts).
To undertake general grounds maintenance and minor repair work in a designated area using a range of vehicles, power hand tools, light plant, mowing machinery and hand tools in line with City Council Health and Safety Policies
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.