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FTTP Product Manager

Job details
Posting date: 13 November 2025
Hours: Full time
Closing date: 13 December 2025
Location: London, UK
Remote working: Hybrid - work remotely up to 2 days per week
Company: CityFibre Holding Ltd
Job type: Permanent
Job reference: REF3756B

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Summary

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2-3 days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a FTTP Product Manager

Join a collaborative and forward-thinking team as a Product Manager, where you'll shape and deliver innovative fibre broadband solutions that truly make a difference. You'll work closely with technical and commercial teams to enhance product features, improve customer experience, and drive business growth. If you're passionate about creating impact and enjoy bringing structure and clarity to complex projects, we’d love to hear from you.

You’ll receive a competitive salary, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

Lead the delivery of new features and improvements for fibre broadband products, ensuring they meet customer needs and business goals
Collaborate with technical, commercial, and operational teams to define product requirements and drive successful outcomes
Support the transformation of internal systems by translating complex technical concepts into clear product strategies
Bring structure and clarity to product documentation and marketing materials, making information accessible and consistent
Champion continuous improvement by identifying opportunities to enhance product performance and team efficiency
What you’ll bring to the role

This role calls for a confident product manager with strong stakeholder engagement skills, a solid understanding of technical systems, and a passion for bringing clarity, structure, and continuous improvement to product delivery.

You’ll also have:

Confident product management skills, with experience delivering and improving digital or telecom products
Strong communication and collaboration abilities to work effectively with technical, commercial, and operational teams
A good understanding of system architecture and technical concepts, with the ability to translate them into clear product strategies
Excellent organisation and attention to detail, especially when managing documentation and product materials
A proactive mindset, always looking for ways to improve processes and product performance.
Comfortable managing projects from concept to delivery, ensuring quality and consistency throughout
Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.


Qualifications

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Additional information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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