Community Support Worker
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £25,395.00 to £32,131.00 per year |
| Hours: | Full time |
| Closing date: | 20 November 2025 |
| Location: | Chelmsford, Essex, CM1 1QH |
| Company: | Essex County Council |
| Job type: | Contract |
| Job reference: | req21063_1763032903 |
Summary
Community Support Worker
Fixed Term, Full Time
£25,395 to £32,131 per annum
Location: Countywide
Closing Date: 20th November 2025
The Role
You will work in the Changing Futures Wellbeing Team with service users who suffer from Mental Health difficulties and who can experience multiple disadvantages next to their Mental Health difficulties, such as homelessness, substance misuse, domestic abuse and / or contact with the criminal justice system. There will be an extra focus on supporting people suffering with substance abuse and mental health in this role.
The team is part of a successful project supported by public health which aims to reach service users who have difficulties with their Mental Health and who can experience multiple disadvantages and complexities in their lives. You will be working closely with partners in other organisations and specialist addiction services.
Managing your own caseload, you'll be a source of specialist advice and enable the mitigation of high levels of risk. You'll also bring your professional expertise to contribute to the development of practice standards and our four key principles of prevention, early intervention, enablement and safeguarding.
Joining the Changing Futures Wellbeing Team at Essex means you will be working in a supportive and innovative environment enabling you to develop your own ideas to make meaningful changes to the service user's lives. Working with community groups, family and carers you will ensure advocacy for people with Mental Health, substance abuse and social care difficulties. This role enables you to build meaningful relationships with our service users and make a difference in their lives.
The team will be countywide community based with a mixture of working from home, local office-based working and working directly with adults in community settings. To read more about our business area, please visit:
Adult Social Care
Join us as a Community Support Worker - Essex County Council
The Opportunity
ECC Adult Social Care is making a transformational shift from a focus on long-term care support, to a model with four key principles: prevention, early intervention, enablement and safeguarding. Enabling people, to access information and tools, to live independently and allowing a positive response to growing service demand in a sustainable way, within the financial constraints of ECC.
Working with Social Workers and Occupational Therapists, delivering bespoke intervention work, in accordance with the care plan, to vulnerable adults. The role may be required to manage a caseload, including assessment of risk through direct work, within a quality assurance process. A focus of the role will be to ensure vulnerable people are safeguarded in line with ECC's statutory obligations.
With relevant experience of working with vulnerable adults, or educated to Level 3 (RQF). You will be passionate about engaging with and providing support in the community, working with partners as required.
Accountabilities
- Assess social care needs and provide support to vulnerable adults, to enable them to live healthily and independently; maintaining high standards of professional practice which contribute to continuous improvement across the service and delivering the four key principles.
- Contribute to the development of care and support plans that gain commitment to solutions to meet each individual's needs.
- Works collaboratively with others, including placement team, to support the individual to commission care and support from appropriate providers; including developing their own employees through Direct Payments.
- Accountable for working within the statutory legal framework, policy and guidance and determining when the threshold for statutory intervention has been reached in In line with legislative and organisational standards within the Care Act 2015 (e.g. MCA / DoLs / CHC etc.).
- Responsible for highlighting issues and implementing plans to safeguard a vulnerable adult.
- Building strong, effective relationships with clients, families and carers providing practical advice, support and, where necessary, acting as an advocate. Enabling vulnerable adults to live healthily and as independently as possible.
- Work collaboratively across the service, with internal and external professional partner agencies to deliver joint objectives and ensure improved outcomes for vulnerable adults.
- Provides information and advice in relation to involvement/accessing of third party agencies relevant to the needs of the client (eg benefits agencies, immigration, and housing).
- Attends meetings, reviews, case conferences and court hearings to provide information, insight and evidence; providing reports where appropriate.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
- Experience within a social care setting, an NVQ/BTEC Level 3 or equivalent is desirable.
- Evidence of continuing professional development and knowledge in relevant professional area.
- Experience of building strong, effective relationships with adults, their families and carers in times of challenge and crisis.
- Experience of undertaking direct, activity based work with adults.
- Knowledge of legislative and policy guidance applicable within Social Care settings.
- Proven track record of building working relationships with partners and external agencies.
- A certificate in First Aid and/or knowledge of Sign Language is desirable in this role.