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Administrator / Support Worker
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £14 per hour |
| Hours: | Full time |
| Closing date: | 27 November 2025 |
| Location: | Ilford, Essex |
| Remote working: | On-site only |
| Company: | London Ability |
| Job type: | Permanent |
| Job reference: | London Ability |
Summary
Location: Ilford, Essex (IG1)
Pay: £14 per hour
Job type: Part-time, ongoing / fixed schedule
Shift and schedule: 7.5-hour shifts, Monday to Thursday (up to 30 hours per week)
Are you…
An experienced, collaborative and compassionate administrator who’s confident reading aloud, handling data and keeping things organised? Do you have strong Microsoft Office skills, good attention to detail and the professionalism to manage confidential information? If so, we’d love to hear from you.
About London Ability
London Ability is a small but mighty market leading charity, dedicated to empowering people with disabilities to reach their full potential. Our services include specialist employment programmes, day opportunities, skills for independence, and supported work programmes for individuals with learning disabilities, autism and additional physical or sensory needs.
If you are passionate about empowering others, motivated by making a difference and have a positive outlook, we’d love to hear from you.
About this key role
London Ability is recruiting on behalf of a professional with a visual impairment who requires administrative and workplace support in their role as a Benefits Officer within a large public sector organisation.
This is a rewarding opportunity to make a positive difference, providing practical and administrative support to help our customer effectively undertake their duties at work.
You will assist with a range of tasks including reading documents and data, managing emails and diaries, proofreading, writing correspondence, and accompanying the customer to other parts of the council where required.
Key duties include:
• Reading documents using a document imaging system and summarising key information
• Reading data from computer systems to calculate Housing Benefit and Council Tax Reduction
• Reading and writing letters and emails to support decision making
• Managing and organising files as required
• Taking dictation and checking documents for accuracy
• Managing diaries and appointments
• Printing, photocopying, and other general administrative tasks
• Assisting and accompanying the Benefits Officer within council buildings.
What we’re looking for
• GCSE English and Maths (or equivalent)
• At least 2 years’ administrative experience
• Confident reader, comfortable handling information and data
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Minimum 1 years’ experience as a support worker (or in a similar supportive role)
• Strong organisation skills, accuracy and attention to detail.
Desirable:
• Experience supporting someone with a visual impairment or disability in a workplace setting
• Understanding of reasonable adjustments and inclusive working practices
Safeguarding:
Because this role involves handling sensitive information, an Enhanced DBS check will be required before starting.
In return, you can expect
• £14 per hour
• Structured hours (Mon–Thurs, up to 30 hrs per week)
• Ongoing support and guidance from London Ability
Pension scheme with 5% employer contribution
• Experience within a large public-sector organisation
Pay: £14 per hour
Job type: Part-time, ongoing / fixed schedule
Shift and schedule: 7.5-hour shifts, Monday to Thursday (up to 30 hours per week)
Are you…
An experienced, collaborative and compassionate administrator who’s confident reading aloud, handling data and keeping things organised? Do you have strong Microsoft Office skills, good attention to detail and the professionalism to manage confidential information? If so, we’d love to hear from you.
About London Ability
London Ability is a small but mighty market leading charity, dedicated to empowering people with disabilities to reach their full potential. Our services include specialist employment programmes, day opportunities, skills for independence, and supported work programmes for individuals with learning disabilities, autism and additional physical or sensory needs.
If you are passionate about empowering others, motivated by making a difference and have a positive outlook, we’d love to hear from you.
About this key role
London Ability is recruiting on behalf of a professional with a visual impairment who requires administrative and workplace support in their role as a Benefits Officer within a large public sector organisation.
This is a rewarding opportunity to make a positive difference, providing practical and administrative support to help our customer effectively undertake their duties at work.
You will assist with a range of tasks including reading documents and data, managing emails and diaries, proofreading, writing correspondence, and accompanying the customer to other parts of the council where required.
Key duties include:
• Reading documents using a document imaging system and summarising key information
• Reading data from computer systems to calculate Housing Benefit and Council Tax Reduction
• Reading and writing letters and emails to support decision making
• Managing and organising files as required
• Taking dictation and checking documents for accuracy
• Managing diaries and appointments
• Printing, photocopying, and other general administrative tasks
• Assisting and accompanying the Benefits Officer within council buildings.
What we’re looking for
• GCSE English and Maths (or equivalent)
• At least 2 years’ administrative experience
• Confident reader, comfortable handling information and data
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Minimum 1 years’ experience as a support worker (or in a similar supportive role)
• Strong organisation skills, accuracy and attention to detail.
Desirable:
• Experience supporting someone with a visual impairment or disability in a workplace setting
• Understanding of reasonable adjustments and inclusive working practices
Safeguarding:
Because this role involves handling sensitive information, an Enhanced DBS check will be required before starting.
In return, you can expect
• £14 per hour
• Structured hours (Mon–Thurs, up to 30 hrs per week)
• Ongoing support and guidance from London Ability
Pension scheme with 5% employer contribution
• Experience within a large public-sector organisation
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.