Older Persons Neighbourhood Housing Officer
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £19.77 per hour |
| Additional salary information: | 19.77 - 19.77 |
| Hours: | Part time |
| Closing date: | 26 November 2025 |
| Location: | Swanley, BR8 7AE |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | OCT20255442 |
Summary
Older Persons Neighbourhood Housing Officer (£14,906 per annum, £38,037 full-time equivalent, 15 hours per week)Job RoleYou will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances You will work closely with residents to ensure they can sustain their tenancies and maintain their homes to a good standard and identify any additional support that may be required to enable them to do so.You will need to be able to engage residents and encourage them to grant access to their homes to ensure that we are able to fulfil our landlord statutory obligations for compliance and to meet Decent Homes Standards. You will use relevant tools, interventions and tenancy enforcement action where necessary to manage tenancy breaches or anti-social behaviour. You will work with our tenants to develop and sustain cohesive communities and areas where people want to be and are proud to live.You will work in partnership with other agencies and third parties to support residents who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to and Welfare or Safeguarding concerns. You should have experience of and be confident to have challenging or difficult conversations in order to achieve the best possible solutions and outcomes.You will be responsible for providing a full, housing management service for approx 290 properties in and around the Swanley area in Kent.This position requires an enhanced DBS check, a full valid driving license with access to a private vehicle with business and commuting insurance.About UsAt West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.BenefitsWe offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.Location DetailsThe role will be based in our Swanley Office, however we offer a flexible approach to hybrid working.Application InformationWe will only consider applications submitted with a full CV and completed application form.You can access the full job description on our website.Advert Closing Date: 9am on 26 November 2025Interview Date: 3 December 2025