Support Worker Norwich
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £23,810 per year |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | Norwich, Anglia, NR13 |
| Company: | Mencap |
| Job type: | Permanent |
| Job reference: | 58454857 |
Summary
Job Advert
Do you want to make a real difference every single day? At Mencap, we’re looking for caring and enthusiastic Support Workers to join our friendly team in Norwich.
The people you’ll be supporting enjoy a wide range of activities both inside and outside of their home. One gentleman is a big train enthusiast and loves visiting the local station to watch them go by. They all enjoy spending time in the community, going for walks, shopping trips and the occasional boat trip. When they’re at home, they like to relax in the garden, listen to music and celebrate special occasions with a party. They’re looking for someone who can bring patience and positivity, and who will actively join in with their hobbies.
As a Support Worker, you’ll be helping each person to live as independently as possible while providing the right level of support when needed. This includes personal care, some manual handling, administering medication, following Positive Behaviour Support plans and assisting with PEG feeding. Don’t worry if you haven’t done some of these tasks before as full training will be provided. You’ll also be supporting the individuals to take part in the activities they enjoy and to be active members of their community.
Our shift patterns vary between 7:00am and 9:00pm/10:00pm, and we can offer both full-time and part-time contracts. Sleep-ins and occasional weekend shifts are part of the role, and we ask for a flexible approach so that we can provide the best possible support to the people in our care.
In return, you’ll receive opportunities to develop your skills and progress in your career, and the support of a dedicated team that values your contribution. Working with Mencap means being part of something special — a role where you can truly make a difference and help people to live happy, fulfilled lives.
If you’re kind, patient and passionate about helping others, we’d love to hear from you. Apply today and start your journey with Mencap, where every day brings something new and every moment makes a difference.
Job ID - 35040
*All roles are subject to an enhanced DBS check and suitable references.
Benefits
Why join Mencap?
- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options *Permanent/Fixed term contracts only.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.
For more, please see attached our benefits
*Please note that terms and conditions apply based on your contract.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Do you want to make a real difference every single day? At Mencap, we’re looking for caring and enthusiastic Support Workers to join our friendly team in Norwich.
The people you’ll be supporting enjoy a wide range of activities both inside and outside of their home. One gentleman is a big train enthusiast and loves visiting the local station to watch them go by. They all enjoy spending time in the community, going for walks, shopping trips and the occasional boat trip. When they’re at home, they like to relax in the garden, listen to music and celebrate special occasions with a party. They’re looking for someone who can bring patience and positivity, and who will actively join in with their hobbies.
As a Support Worker, you’ll be helping each person to live as independently as possible while providing the right level of support when needed. This includes personal care, some manual handling, administering medication, following Positive Behaviour Support plans and assisting with PEG feeding. Don’t worry if you haven’t done some of these tasks before as full training will be provided. You’ll also be supporting the individuals to take part in the activities they enjoy and to be active members of their community.
Our shift patterns vary between 7:00am and 9:00pm/10:00pm, and we can offer both full-time and part-time contracts. Sleep-ins and occasional weekend shifts are part of the role, and we ask for a flexible approach so that we can provide the best possible support to the people in our care.
In return, you’ll receive opportunities to develop your skills and progress in your career, and the support of a dedicated team that values your contribution. Working with Mencap means being part of something special — a role where you can truly make a difference and help people to live happy, fulfilled lives.
If you’re kind, patient and passionate about helping others, we’d love to hear from you. Apply today and start your journey with Mencap, where every day brings something new and every moment makes a difference.
Job ID - 35040
*All roles are subject to an enhanced DBS check and suitable references.
Benefits
Why join Mencap?
- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options *Permanent/Fixed term contracts only.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.
For more, please see attached our benefits
*Please note that terms and conditions apply based on your contract.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.