Customer Coordinator
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £26,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | CV8 |
| Remote working: | On-site only |
| Company: | Workforce Recruitment and Training |
| Job type: | Permanent |
| Job reference: | 0000530881-65507 |
Summary
Job Title: Customer Coordinator
Location: Honiley, Kenilworth, CV8 1NP
Salary: £26,000 - £30,000
We are seeking a Customer Coordinator to provide administrative and customer support in a fast-paced environment. You will be the first point of contact for incoming communications, ensuring efficient operations across all departments.
Responsibilities:
• Act as the first point of contact via phone and email.
• Direct calls to the appropriate person/department.
• Greet visitors and provide necessary information.
• Handle incoming/outgoing mail and packages.
• Maintain office organisation and cleanliness.
• Assist with planning engineers' daily schedules using Google Maps.
• Manage stock deliveries and distribution to customers and engineers through couriers/Royal Mail.
• Perform general administrative tasks and support various departments.
• Resolve issues proactively and prioritise tasks efficiently.
Key Skills & Qualifications:
• Strong communication skills (phone & email).
• Proficient in Microsoft 365 (Word, Excel, email).
• Excellent organisational and multitasking abilities.
• Previous phone-based customer service experience.
• Confident with Google Maps for route planning.
• Ability to manage stock deliveries with couriers/Royal Mail.
• Detail-oriented with a focus on accuracy.
• Proactive problem-solving and time management skills.
• Must be a driver with your own transport to reach rural location.
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