Customer Service Manager - Aylesbury
| Dyddiad hysbysebu: | 12 Tachwedd 2025 |
|---|---|
| Cyflog: | £45,000 i £65,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Rhagfyr 2025 |
| Lleoliad: | HP22 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Purosearch |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | JOB-56054-20726 |
Crynodeb
Care Home Customer Service Manager / Care Home Sales Manager – Care Home Company
Location: Aylesbury, Buckinghamshire
Salary: Circa £45,000 + Excellent Commission (£400 per placement) – Circa £65k OTE – Uncapped commission
Employment Type: Full-time, Permanent
About the Role
We are seeking an experienced and motivated Customer Service / Sales Manager to join a leading Care Home Group in the Aylesbury area.
This is an exciting opportunity for a passionate sales professional with a background in the care home or domiciliary care sector to play a key role in growing occupancy and strengthening our brand reputation locally.
You will be responsible for converting enquiries into admissions, supporting families through the decision-making process, and ensuring every prospective resident receives a caring, professional, and responsive service.
Key Responsibilities
• Manage and respond promptly to all new enquiries from web, phone, and local advertising.
• Build trusted relationships with prospective residents, families, and healthcare professionals.
• Conduct care home tours and consultations, showcasing the quality and ethos of our services.
• Achieve and exceed occupancy and sales targets through effective lead management and follow-up.
• Develop and maintain strong community links with hospitals, GP practices, and referral networks.
• Support local marketing initiatives and represent the brand at events and community activities.
• Maintain accurate CRM records and deliver regular performance reports to senior management.
About You
To be successful in this role, you must have:
• Proven sales experience within the care home or private care sector (essential).
• A successful track record in selling care home placements or similar services.
• Excellent communication, empathy, and relationship-building skills.
• A results-driven attitude with the ability to meet and exceed targets.
• Professional presentation and confidence when dealing with families and healthcare professionals.
• A caring, ethical approach aligned with the company’s values and standards.
• A full UK driving licence and ability to travel locally as required.
What We Offer
• Competitive base salary circa £45,000 per annum / £65k OTE.
• Excellent commission structure – £400 per successful placement.
• Supportive, people-focused company culture.
• Full induction, ongoing professional development, and progression opportunities.
• The chance to make a genuine difference in helping families find the right care solution.
How to Apply
If you are a driven and compassionate sales professional with experience in the care home sector and a proven record of converting enquiries into residents, we’d love to hear from you.
Apply now to join a respected care provider making a real difference in the lives of older people in Aylesbury and beyond.