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Income Administrator (Hybrid)

Job details
Posting date: 12 November 2025
Salary: £13.69 per hour
Hours: Full time
Closing date: 12 December 2025
Location: Bournemouth, BH11 9AW
Remote working: On-site only
Company: ESSENTIAL EMPLOYMENT LTD
Job type: Contract
Job reference: MP216276CT1757-5281045-12112025

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Summary

Income Administrator (Hybrid) needed in Bournemouth, £13.69ph PAYE - Reference: 5281045

  • Receiving and initially processing all Right to Buy applications, including making eligibility checks, obtaining the required references and gathering the relevant information for the applications to proceed. This must be done within the required statutory timescales.
  • Dealing with initial leaseholder enquiries and resolving as many of these at the first point of contact as possible.
  • Issue welcome packs to all new leaseholders
  • Update contact information for leaseholders as and when it is provided.
  • Calculate, check and update information pertaining to cleaning and grounds maintenance charges.
  • Ensure all software systems are updated regularly, including Excel spreadsheets, Northgate Housing system, Civica CX and the Electronic Document Records Management system.
  • Scanning, filing and photocopying information.
  • Provide information to other organisations such as the solicitors, insurance companies and utility companies.
  • Completing mail merges for annual information to be sent to all leaseholders.
  • Providing buildings insurance certificates and policy booklets annually to Leaseholders.
  • Providing insurance claim forms as and when required by Leaseholders.

This is a full time role on a temporary contract basis

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

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