Money Advice Caseworker (Trainee considered)
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £27,624 to £28,578 per year |
| Hours: | Full time |
| Closing date: | 02 December 2025 |
| Location: | North Yorks, Yorkshire And The Humber |
| Remote working: | On-site only |
| Company: | North Yorkshire Citizens Advice and Law Centre |
| Job type: | Permanent |
| Job reference: |
Summary
Are you an experienced money advice caseworker, or do you aspire to be one through accredited training? Are you passionate about helping others take control of their finances?
We’re looking for a proactive and compassionate individual to join our team as a Money Advice Caseworker or as a Trainee Money Advice Caseworker. In this vital role, you’ll deliver comprehensive money and debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be helping clients maximise their income through the uptake of eligible benefits.
Our ideal candidate is an effective communicator with strong negotiation skills and the ability to handle a varied caseload under pressure while meeting targets. You’ll need a solid understanding of interviewing techniques and the ability to maintain accurate and detailed case records.
If you’re ready to make a meaningful impact in your community by delivering holistic, client-focused advice, this opportunity is perfect for you.
The role is based in your preference of North Yorkshire office: Malton (with visits to the Scarborough office when required), Richmond or Northallerton.
We’re looking for a proactive and compassionate individual to join our team as a Money Advice Caseworker or as a Trainee Money Advice Caseworker. In this vital role, you’ll deliver comprehensive money and debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be helping clients maximise their income through the uptake of eligible benefits.
Our ideal candidate is an effective communicator with strong negotiation skills and the ability to handle a varied caseload under pressure while meeting targets. You’ll need a solid understanding of interviewing techniques and the ability to maintain accurate and detailed case records.
If you’re ready to make a meaningful impact in your community by delivering holistic, client-focused advice, this opportunity is perfect for you.
The role is based in your preference of North Yorkshire office: Malton (with visits to the Scarborough office when required), Richmond or Northallerton.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.