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Family Gateway Contact Officer

Job details
Posting date: 11 November 2025
Salary: £14.14 per hour
Hours: Full time
Closing date: 11 December 2025
Location: Cardiff, Wales, CF24 5RR
Remote working: On-site only
Company: ESSENTIAL EMPLOYMENT LTD
Job type: Contract
Job reference: MP216143CT1757-RQ1639242-11112025

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Summary

Family Gateway Contact Officer needed in Cardiff

The rate is £14.14ph PAYE

This is a temporary role

The reference number is: RQ1639242

The successful candidate will not be expected to carry a caseload although they will be responsible for managing and co-ordinating multiple referrals.

They will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole. The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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