Bereavement Servces Manager
| Posting date: | 11 November 2025 |
|---|---|
| Salary: | £42,396 to £47,856 per year |
| Hours: | Full time |
| Closing date: | 11 December 2025 |
| Location: | Thanet |
| Remote working: | On-site only |
| Company: | Thanet District Council |
| Job type: | Permanent |
| Job reference: | TDC0836 |
Summary
An exciting opportunity has arisen to lead the Bereavement Services Team at Thanet Crematorium.
You will report to the Head of Neighbourhoods and will work with a small friendly team operating within the public sector providing Cremation and Burial Services to bereaved families and the public.
We are seeking to appoint a self-motivated and enthusiastic individual to become part of the Neighbourhoods Service and lead the running of the Cemetery and Crematorium.
The main purpose of this role is to lead the direct day to day management, operation, and administration of all aspects of the Bereavement service and associated buildings.
Lead and directly line manage (including appraisals, one to one’s, disciplinaries and support) the Bereavement Services Team.
Responsibility for ensuring health and safety compliance is maintained by staff, by undertaking regular H&S checks on staff, completing and reviewing risk assessments/safe systems of work and maintaining up to date records; undertaking corrective/disciplinary action as required.
Manage and responsibility for assigned budgets, including purchase and delivery of large spend items. Maximise value for money through effective use of resources and spending in line with procurement procedures.
Develop, implement and review policies and procedures in relation to the efficient delivery of Bereavement Services.
Develop, support and promote a strong customer-focussed performance culture within the team.
Manage the maintenance of 12 Closed Church Yards.
Management of the Memorial Stability Programme over the next 20 years.
Be fully aware of all statutory changes and take responsibility for reviewing service practice and managing change, liaising with the funeral trade, doctors, coroners, Medical Examiners and medical referees and dealing with implications of amendments to burial and cremation Acts.
Negotiate & oversee Service Level Agreements between Bereavement Services and other Council departments, establishing and negotiating service standards, monitoring delivery and working within budget set for each SLA, revising as necessary.
Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.
All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.
The post holder will be required to liaise with other members of council staff, councillors, the public and other statutory agencies.
Applicants must have good communication and organisational skills, be able to work on their own initiative and have previous relevant experience.
For further details please see the attached job description and person specification.
For more information about this post please contact Penny Button head of neighbourhoods at penny.button@thanet.gov.uk
You will report to the Head of Neighbourhoods and will work with a small friendly team operating within the public sector providing Cremation and Burial Services to bereaved families and the public.
We are seeking to appoint a self-motivated and enthusiastic individual to become part of the Neighbourhoods Service and lead the running of the Cemetery and Crematorium.
The main purpose of this role is to lead the direct day to day management, operation, and administration of all aspects of the Bereavement service and associated buildings.
Lead and directly line manage (including appraisals, one to one’s, disciplinaries and support) the Bereavement Services Team.
Responsibility for ensuring health and safety compliance is maintained by staff, by undertaking regular H&S checks on staff, completing and reviewing risk assessments/safe systems of work and maintaining up to date records; undertaking corrective/disciplinary action as required.
Manage and responsibility for assigned budgets, including purchase and delivery of large spend items. Maximise value for money through effective use of resources and spending in line with procurement procedures.
Develop, implement and review policies and procedures in relation to the efficient delivery of Bereavement Services.
Develop, support and promote a strong customer-focussed performance culture within the team.
Manage the maintenance of 12 Closed Church Yards.
Management of the Memorial Stability Programme over the next 20 years.
Be fully aware of all statutory changes and take responsibility for reviewing service practice and managing change, liaising with the funeral trade, doctors, coroners, Medical Examiners and medical referees and dealing with implications of amendments to burial and cremation Acts.
Negotiate & oversee Service Level Agreements between Bereavement Services and other Council departments, establishing and negotiating service standards, monitoring delivery and working within budget set for each SLA, revising as necessary.
Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.
All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.
The post holder will be required to liaise with other members of council staff, councillors, the public and other statutory agencies.
Applicants must have good communication and organisational skills, be able to work on their own initiative and have previous relevant experience.
For further details please see the attached job description and person specification.
For more information about this post please contact Penny Button head of neighbourhoods at penny.button@thanet.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.