Scheme Manager - Part Time
| Posting date: | 10 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £20299-20927 per annum |
| Hours: | Part time |
| Closing date: | 24 November 2025 |
| Location: | Leeds, LS14 2EU |
| Company: | Sanctuary Group |
| Job type: | Permanent |
| Job reference: | 226355-43773890 |
Summary
One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Scheme Manager
- Part Time
Whinwood Grange
- Leeds
£20,299
- £20,927 per year
30 hours per week – 7.5 hours per day
- Tuesday to Friday
We have an opportunity for a Scheme Manager to join our Housing Operations team, based at Whinwood Grange, Leeds. Part of the Sanctuary Independent Living Team North. The team consists of 10 Scheme Managers managed by our Neighbourhood Lead for the Yorkshire and North Derbyshire area. You will be on site lone working with tenants 55+. If you have experience of working with older people or vulnerable client groups, as well as having some experience of managing a housing scheme then this is the role for you. You will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. You will have the ability to work on your own but also be part of a larger team, supporting the other Scheme Managers and providing cover when required.
The role of Scheme Manager will include:
- Providing a housing management service and signposting tenants to support organisations
- Dealing with part of the lettings process, including viewings, pre void inspections
- Effectively managing any low level anti-social behaviour
- Identifying potential repairs or faults in the scheme, ensuring they are reported and monitored
- Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required
- Referring residents to support agencies when required and helping them access the different service available to them
- Signing up new tenants & carrying out visits
- Completing compliance testing including fire alarm checks and water temp checks
- Encouraging residents who are either elderly or vulnerable to live as independently as possible
- Covering for colleagues in the local Team as required
Skills and experiences:
- Experience of working with older people in a support capacity and understanding their individual needs or similar
- Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
- Ability to manage workloads and meet deadlines
- Excellent interpersonal and customer service skills, allowing you to build strong relationships
- The ability to work on own initiative in a high paced environment
- Experience of using Microsoft Office (Word, Excel and Outlook)
- Occasional travel between schemes will be required; therefore a full, current driving licence is essential
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- Role salary is £20,299 (rising to £20,927 after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance
Closing Date: 24 November 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at
- www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Scheme Manager
- Part Time
Whinwood Grange
- Leeds
£20,299
- £20,927 per year
30 hours per week – 7.5 hours per day
- Tuesday to Friday
We have an opportunity for a Scheme Manager to join our Housing Operations team, based at Whinwood Grange, Leeds. Part of the Sanctuary Independent Living Team North. The team consists of 10 Scheme Managers managed by our Neighbourhood Lead for the Yorkshire and North Derbyshire area. You will be on site lone working with tenants 55+. If you have experience of working with older people or vulnerable client groups, as well as having some experience of managing a housing scheme then this is the role for you. You will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. You will have the ability to work on your own but also be part of a larger team, supporting the other Scheme Managers and providing cover when required.
The role of Scheme Manager will include:
- Providing a housing management service and signposting tenants to support organisations
- Dealing with part of the lettings process, including viewings, pre void inspections
- Effectively managing any low level anti-social behaviour
- Identifying potential repairs or faults in the scheme, ensuring they are reported and monitored
- Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required
- Referring residents to support agencies when required and helping them access the different service available to them
- Signing up new tenants & carrying out visits
- Completing compliance testing including fire alarm checks and water temp checks
- Encouraging residents who are either elderly or vulnerable to live as independently as possible
- Covering for colleagues in the local Team as required
Skills and experiences:
- Experience of working with older people in a support capacity and understanding their individual needs or similar
- Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
- Ability to manage workloads and meet deadlines
- Excellent interpersonal and customer service skills, allowing you to build strong relationships
- The ability to work on own initiative in a high paced environment
- Experience of using Microsoft Office (Word, Excel and Outlook)
- Occasional travel between schemes will be required; therefore a full, current driving licence is essential
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- Role salary is £20,299 (rising to £20,927 after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance
Closing Date: 24 November 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at
- www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.